Thanks for the links, Heidi.  This is great!  One question: is this a
technique that you use exclusively with your online/distance courses or do
you utilize it with on-campus classes as well?  I hadn't thought about
chat as a teaching tool for outside of classtime. (Duh!)

mak

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Melanie A. Kimball, Assistant Professor
Department of Library and Information Studies
School of Informatics
University at Buffalo, State University of New York
534 Baldy Hall
Buffalo, New York  14260-1020
Phone: (716) 645-2412, Ext. 1221