Classification:  UNCLASSIFIED 
Caveats: NONE

Good Morning Claire and FEDLIB readers,
The Logistics Innovation Agency, part of the G-4 in The Pentagon, has
implemented a Knowledge Management Group (a Group being similar to an
Agency's Division.)  The KM Group has been in existence for about 18 months
and still trying to develop its own personality and identity.  I wish I
could say the KM Group stictly does Knowledge management functions, but we
don't.  We are a matrixed agency which means that any one of our group (8 of
us) could be a team member of another project that has absolutely nothing to
do with knowledge management, but rather logistics, transportation, supply,
maintenance, etc.
 
I was specifically hired because of my library science background (I have no
experience in the logistics field) and challenged to "capture" all the
knowledge that the entire Agency has generated over the years, develop
policy addressing procedures, protocls, methods and standards of collecting
the knowledge (both written and verbal/memories/best practices); develop a
budget; research, acquire and implement a search engine that is "SharePoint"
compatible; develop a taxonomy and repository; and finally develop a
training program teaching Agency employees how to use the new search tool,
and more importantly, how to research/search.  Whew!! I'm exhausted just
thinking about it all. Mentally, I'm looking at this project as if I were
starting a library from the ground up.  My project team and charter have
just been approved and we have a year to get all this in place.
 
In answer to your 2nd question -  I have researched and found a number of
search tools that are SharePoint compatible and the project team will narrow
these down. We anticiptate several of them will be invited to demonstrate
their product to us and we can have a prototype to "play" with to determine
if it meets our expectations and needs. (COVEO, ACORN, Tower, Stellent,
Fast, Endeka, Innodata-just to name a few.)
 
I'd be interested to hear what any other "pure" Knowledge Management
programs are doing as projects, deliverables, functions, etc. 
 
 

Shellie R. Glass, MLIS
Technical Information Specialist
U.S. Army Logistics Innovation Agency
54 M Ave; Suite 4
New Cumberland, PA 17070
Commercial: 717-770-4802
DSN: 771-4802
Fax: 717-770-5027 or 6244
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________________________________

From: FEDLIB: Federal Librarians Discussion List [mailto:[log in to unmask]] On
Behalf Of Claire Robb
Sent: Friday, January 12, 2007 4:49 PM
To: [log in to unmask]
Subject: Knowledge Management Programs - Implementation and Tools


I am obtaining some information for colleagues here at the Nuclear
Regulatory Commission (NRC).   I have two questions below, specifically:
 
       1)  Are there any federal agencies that have created and put in place
a successful Knowledge Management program within the agency?  Is it still
functioning successfully?
 
       2)  Are there any software tools that federal agencies have found
particularly useful for a Knowledge Management System, if they use a shared
database?  If so, which are they?
 
In addition, to these specific questions, if you have any information on
knowledge management which you would like to share, please feel free to
email me back.  
 
Thank you!
 
Claire Robb, M.L.I.S.
U.S. Nuclear Regulatory Commission
Office of Information Services
Washington, DC, 20555-0001
(301) 415-5618
 
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Classification:  UNCLASSIFIED 
Caveats: NONE