Machines and Accessories No. 00-02
Date: February 18, 20000
Subject: Playback machines warranty schedule
Attached is a table showing the current warranty status of
all recently produced audio machines by model and serial
number. Below are some important items to remember
when processing machines for repair under warranty.
__Please read the warranty table carefully. Changes have
been made to some dates on previous lists.
__Return machines that fail while still under warranty to
the manufacturer only.
__Be sure to assess equipment carefully before returning
it for repair under warranty.If a machine fails to
perform properly, the MLA must complete an In-Warranty
Defect Identification form (#FR 153X) and include the
form with the machine being returned.
__Make sure that every C-1 or C-2 machine returned for
warranty repair has its original battery.
__Do not return machines that have suffered extensive
patron abuse or are obviously infested by vermin. Report
such machines as "damaged beyond repair" to the NLS
BPHICS contractor for disposal according to established
procedures.
Telex and LaBarge are the current manufacturers, and the
addresses to use for their warranty repairs are:
__Telex Machines C-1 and E-1 (repaired--see sticker on
machine):
Telex Communications, Inc.
West First Street
Blue Earth, MN 56013
__LaBarge Machines C-2:
LaBarge Electronics
403 Swamp Street
Huntsville, AR 72740
__C-1 machines repaired by Cintrex and under their warranty
should be returned to:
Cintrex Audio Visual
656 Axminister Drive
St. Louis, MO 63026
For more information contact:
Kevin Buck
Equipment and Materials
Maintenance Coordinator
Machine Warranty Status
as of February 2000
Model Serial Numbers Status
A-1 1 to 558,783 Warranty has expired.
Contact Jim Miller, ECO,
at(202)707-9321 for instructions
for broken A-1s
A-80 ALL Warranty has expired.
Contact Jim Miller, ECO, at
(202)707-9321 for instructions
for broken A-80s.
C-1 1 to 782,179 Warranty has expired.
Repair locally.
C-1 782,180 to 843,906 Under warranty until 6/1/00
Return to Telex for repair.
C-1 843,907 - and higher Under warranty at least until
6/2/01
Return to Telex for repair.
C-1 ALL machines with"WR" Under warranty until one year
sticker on bottom after date on "WR" sticker
on bottom of machine.
Return to Telex for repair.
C-1 ALL Cintrex repairs Under warranty until date on
sticker on bottom of machine.
Return to Cintrex for repair.
C-2 ALL Under warranty until
August 2001.
Return to LaBarge for repair.
CT-1 ALL Warranty has expired.
Contact
Jim Miller, ECO, at (202)
707-9321 for instructions for
broken CT-1s.
E-1 ALL Under warranty
until one year after date
on sticker on
bottom of machine.
Return to Telex for repair.
|