Are any federal libraries implementing or considering an interactive reference service for their intranets? I would appreciate hearing about any news on this front. I can find lots about chat, etc. at public and academic libraries, but not so much on government or intranet use. Thanks,
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Jan Oberla
U.S. Dept. of Justice Main Library
Washington DC 20530-0001
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Phone 202-514-7767, Fax 202-305-8700
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