REMINDER! Register now for Negotiating to Win
#3 in the FLICC/American Management Association Leadership Series

Registration ends May 8.

Save More Than 70% Off the Regular Price! See below for more
information.

Whether it is allocating resources for a project, funding a new
initiative or establishing a workflow, negotiation is inevitably at the
heart of the process. This hands-on seminar offers the step-by-step
guide to effective negotiation--from the planning stages through
achieving a positive outcome. Participants will learn to master
persuasion techniques, break deadlocks, recognize and use personal
leverage and bring it all together.

Date
Wednesday, May 21--Thursday, May 22, 2003 (Registration ends May 8.)

Time
9:00 a.m. - 4:00 p.m. (Registration begins at 8:30 a.m. There is no
entry to the Library of Congress prior to 8:30 a.m.)

Place
Mumford Room, 6th floor, Madison Building, The Library of Congress
Use the Main Entrance at 1st Street and Independence Avenue, S.E.,
Washington, D.C.

Metro
Capitol South (Orange and Blue Lines)

Sponsor
FLICC Education Working Group/American Management Association

Registration
$450 (includes workshop materials and refreshments). Registrations may
not be shared among multiple participants. Visit the FLICC Educational
Programs Web site at http://lcweb.loc.gov/flicc/feveform.html to
register online.

Request ADA Accommodations five business days in advance at (202)
707-6362 TTY or [log in to unmask]

Information
Call FLICC (202) 707-4800; TTY (202) 707-4995

Cancellations
Cancellations must be called into the FLICC office (202-707-4800) by
May 8, 2003 or the full fee will be charged.

Save $1345--Register Now!

Who Should Attend?
Mid-level managers or executives who are responsible for negotiating
the best possible terms for their libraries information centers.

What's on the Agenda?
* Reviewing the negotiating process
* Planning the negotiation strategy
* Learning the stages of negotiation
* Identifying communication styles
* Practicing persuasion techniques
* Negotiating as a team
* Working with negotiating ploys and tactics including measures and
countermeasures
* Bringing it all together

What Are the Benefits?
* Know when and when not to negotiate.
* Develop an effective plan and strategy for any negotiation.
* Adapt the correct behavior for each stage of the negotiation.
* Adjust communication style to achieve desired results.
* Successfully apply the principles of persuasion to any negotiation
situation.
* Effectively negotiate face-to-face, on the phone or by email and
other media.
* Recognize and counter the most common negotiating ploys.
* Move from "no" to "maybe" to "yes."