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NLS-REPORTS  May 2006

NLS-REPORTS May 2006

Subject:

Machines and Accessories No. 06-01 (Warranty status for cassette book machines)

From:

NLSBPH <[log in to unmask]>

Reply-To:

NLS Documents for Network Libraries <[log in to unmask]>

Date:

Tue, 30 May 2006 10:41:12 -0400

Content-Type:

TEXT/PLAIN

Parts/Attachments:

Parts/Attachments

TEXT/PLAIN (151 lines)

       
       Machines and Accessories No. 06-01
       
       Date: May 26, 2006 
       
       
       
       Attached is a table showing the current warranty status of all recently produced
       and/or repaired cassette book machines by model and serial number.  The following
       items are important to remember when processing machines for repair under
       warranty.
       
       --   Please read the warranty table carefully.  There are _four_ simultaneous
            warranty operations in effect. 
       
       --   Be sure to assess equipment carefully before returning it for repair under
            warranty.  If a machine fails to perform properly, the MLA must complete an
            In-Warranty Defect Identification form (#FR153X) and include the form with
            the machine being returned.
       
       --   Do not return machines that have suffered extensive patron abuse or are
            obviously infested with vermin.  Report these machines as "damaged beyond
            repair" to the NLS BPHICS contractor for removal from your records
            according to established procedures.  Ship these machines to Lodestar
            Recovery, North Carolina, as directed by Jim Miller, National Library
            Service for the Blind and Physically Handicapped, Equipment Control
            Officer.
       
       --   Make sure that every new-production C-1 machine returned to Telex for
            warranty repair either has its original battery or a new, unused one.
       
       --   Be sure that machines being returned under warranty are directed to the
            correct address.
       
       
       
       
       Telex is the current manufacturer of C-1 machines and performs new-production C-1
       machine warranty repairs __only.__  The address to use for Telex warranty returns is:
       
       Telex Communications, Inc.
       West First Street
       Blue Earth, MN 56013
       
       SWR, Inc., performs repairs on E-1 machines and will begin repairing C-1 machines 
       this year.  The address to use for SWR warranty returns is:
       
       SWR, Inc.
       3122 Highway 2321 South
       Troy, AL 36081
       
       C-1 machines repaired by Cintrex and that are under its warranty should be returned
       to:
       
       Cintrex Audio Visual
       656 Axminister Drive
       St. Louis, MO 63026
       
       For further information contact:  
       
       Kevin Watson, Equipment Repair Officer
       Engineering Section
       [log in to unmask]
       (202) 707-9298
            
            
        _____________________________________________________________
        
            
            
                                                         
       
       Machine Warranty Status as of March 31, 2006
                                   
                            
                        
       Model: C-1
       Past production
         
                        
       Serial Numbers: 1 to 1,163,426
                       
       Status:  Warranty has expired. Repair locally.
      _____                     
                            
                       
       Model:  C-1
       New production
                              
       Serial Mumbers:  1,163,427 and higher
                                                     
       Status:  Under warranty at least until 3-31-07.
      ____               
                            
                           
      Model:  C-1
      New production
      repaired under warranty
                         
      Serial Numbers:  All machines with
      "Warranty Expires"
      sticker on bottom
                            
      Status: Under warranty until date on "Warranty
      Expires" sticker on bottom of machine.
      Make sure machine was repaired at Telex.
      ____                      
                            
                            
                            
     Model:  C-1
     Repaired at Cintrex
                            
     Serial Numbers:  All Cintrex repairs
     "Warranty Expires"
     sticker on bottom
                            
     Status: Under warranty until date on "Warranty
     Expires" sticker on bottom of machine.
     Make sure machine was repaired at Cintrex.
     ____                       
                            
                            
                            
     Model:  E-1, C-1
     Repaired at SWR
                     
     Serial Numbers: All SWR repairs
     "Warranty Expires"
     sticker on bottom
                            
                         
     Status:    Under warranty until date on "Warranty
     Expires" sticker on bottom of machine.
     Make sure machine was repaired at SWR.
                            
    _______                        
                            
     For further information contact:  
     Kevin Watson, Equipment Repair Officer
     Engineering Section
     [log in to unmask]
     (202) 707-9298
                 



           
                            
                            

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