Reference Services in Special Libraries: Increase Efficiency and
Visibility with QuestionPoint Webinar
 
 Register today at <http://www.oclc.org/info/reference/> for a live,
 45-minute Web information session with two QuestionPoint users from
 special libraries with unique perspectives on the service.
 
DATE / TIME
 Wednesday, April 11, 1:00-1:45 pm EST
 
 In today's fast-paced world of business, special libraries are at the
 forefront of information management for their organizations, and
 QuestionPoint provides the tools that can make you more effective in
this vital role.
 
 Two QuestionPoint users-Bill Hansen of Department of Defense Library
 Research Service, U.S. Army Armor School Research Library, and Tam
Dalrymple of OCLC's corporate library -will discuss how they use
 QuestionPoint's management tools to provide better service to their
 users and leverage the knowledge and skills of library staff. 
 
 Please join us for a 45-minute Web information session for answers to
 these questions:
 
 - What challenges do special libraries face, and how does
 QuestionPoint address these challenges?
 - What should special librarians consider when deciding on a reference
 management service? 
 - What does a library gain by using QuestionPoint's collaborative
 seatures?
 
 Register today at < http://www.oclc.org/info/reference/>!
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