NLS Operations Alert
DATE : June 6, 2008
TO : Network Libraries
FROM : Frank Kurt Cylke
Subject : Patron Publication Order Form
The 2007 patron publication order form omitted the phrase "Turn page over" on the bot-
tom of the front page. This apparently caused some confusion on behalf of patrons who
did not turn the form over. Some libraries have expressed concern that patrons who
cannot read braille ordered the catalog Braille Books (BB) instead of Cassette Books
(CB) because they thought BB was the only catalog to order. CB, along with two other
catalogs, was listed on the back of the form.
The next issue of the order form will have the phrase "Turn page over" on the bottom of
the first page to alert patrons that the content of the form continues on the back page.
This action should resolve the problem.
We apologize for any inconvenience this has caused.
For more information contact:
Head, Publications and Media Section
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