Network Bulletin No.: 10-04
Date: January 15, 2010
Subject: Staff, network
Index term: Vacancy--Mississippi
NLS is publicizing a vacancy for a Librarian V, who will serve as patron services director at the
Mississippi Library Commission. This position also is the assistant director to the Mississippi regional
librarian. The annual starting salary is $36,700. Send all resumes/state applications to HR Office, MS
Library Commission, 3881 Eastwood Drive, Jackson, MS 39211, or fax them to (601) 432-4484. The
closing date for this position is February 28, 2010. A copy of the vacancy announcement is attached.
For more information contact:
Carolyn Hoover Sung
Chief, Network Division
[log in to unmask]
Occu Code: 4355
CHARACTERISTICS OF WORK:
This is professional library administrative work with responsibility for applying professional
library and management techniques to provide services and to direct and coordinate
multiple phases of library services, such as Information Services. Supervision is
exercised over subordinates and may coordinate the work of teams and volunteers.
Incumbent has frequent contact with the public and with public officials. The incumbent
is responsible for evaluating, promoting, and expanding services to meet current and
projected customer need. Incumbent identifies, reviews, and analyzes ongoing
technological developments and electronic resources to meet current and anticipated
customer needs. Incumbent trains staff, customers, and customer groups in the utilization
of new electronic technology, in the application of standard library procedures. The
incumbent provides consulting services in the area of specialty. Duties include
administration and supervision within established policies. The incumbent evaluates
current services and investigates and recommends new services to meet client needs.
Incumbent assists with preparation of budget recommendations for areas of
responsibility. Duties are performed under the general administration of the Division
These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs)
in this job class and are based upon a job analysis and the essential functions. However,
if a candidate believes he/she is qualified for the job although he/she does not have the
minimum qualifications set forth below, he/she may request special consideration through
substitution of related education and experience, demonstrating the ability to perform the
essential functions of the position. Any request to substitute related education or
experience for minimum qualifications must be addressed to the State Personnel Board
in writing, identifying the related education and experience which demonstrates the
candidate's ae='s ability to perform all essential functions of the position.
A MasterDegree from an American Library Association (ALA) accredited four-year college
or university in library science;
Five (5) years of experience as a librarian.
Occu Code: 4355
Possession of a valid Mississippi Driver's License or a Driver's License from a contiguous
state may be required by the hiring agency.
These physical requirements are not exhaustive, and additional job related physical
requirements may be added to these by individual agencies on an as needed basis.
Corrective devices may be used to meet physical requirements. These are typical
requirements; however, reasonable accommodations may be possible.
May frequently exert force equivalent to lifting up to approximately 25 pounds and/or
occasionally exert force equivalent to lifting up to approximately 50 pounds.
Vision: Requires the ability to perceive the nature of objects by the eye.
Near Acuity: Clarity of vision at 20 inches or less.
Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.
Far Acuity: Clarity of vision at 20 feet or more.
Peripheral: Ability to observe an area that can be seen up and down or to the left and
right while eyes are fixed at a given point.
Depth Perception: Three dimensional vision, ability to judge distances and spatial
Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.
Speaking/Hearing: Possesses the ability to give and receive information through
speaking and listening skills.
Motor Coordination: While performing the duties of this job, the incumbent is regularly
required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls;
reach with hands and arms; climb or balance; and stoop, kneel, crouch, or bend. The
incumbent is frequently required to sit.
Occu Code: 4355
Special Requirement: Incumbent must have the ability to climb a step stool and rolling
ladder and move a book truck.
The following competencies describe the knowledge, skills, abilities, and attributes that
lead to a successful employee in this position. An applicant will be expected to exhibit
these competencies or the ability to reach competency achievement within a specified
time. These competencies are linked to the essential functions of the job. Employees in
this position may be evaluated on these competencies as part of the performance
appraisal system. Example behaviors are listed below each competency and are used
for illustrative purposes only. Specific behaviors may be identified and included later by
the hiring agency. It is understood that some of these behaviors might not be acquired
until a reasonable time after hire. Failure of an employee to successfully demonstrate
some or all of these competencies, as deemed important by his or her reporting official,
may result in the employee being placed on a performance improvement plan. If after a
reasonable period of time, usually three (3) months, the employee fails to demonstrate
successful performance, the employee may be terminated. These competencies include,
but are not limited to, the following:
PUBLIC SECTOR COMPETENCIES:
Integrity and Honesty: Demonstrates a sense of responsibility and commitment to the
public trust through statements and actions. Models and demonstrates high standards of
integrity, trust, openness, and respect for others. Demonstrates integrity by honoring
commitments and promises. Demonstrates integrity by maintaining necessary
Work Ethic: Is productive, diligent, conscientious, timely, and loyal. Conscientiously
abides by the rules, regulations, and procedures governing work.
Service Orientation: Demonstrates a commitment to quality public service through
statements and actions. Seeks to understand and meets and/or exceeds the needs and
expectations of customers. Treats customers with respect, responding to requests in a
professional manner, even in difficult circumstances. Provides accurate and timely
service. Develops positive relationships with customers.
Accountability: Accepts responsibility for actions and results. Is productive and carries
fair share of the workload. Focuses on quality and expends the necessary time and
effort to achieve goals. Demonstrates loyalty to the job and the agency and is a good
Occu Code: 4355
steward of state assets. Steadfastly persists in overcoming obstacles and pushes self for
results. Maintains necessary attention to detail to achieve high level performance. Deals
effectively with pressure and recovers quickly from setbacks. Takes ownership of tasks,
performance standards, and mistakes. Has knowledge of how to perform one's job.
Knows the organization's mission and functions and how it fits into state government.
Self Management Skills: Effectively manages emotions and impulses and maintains a
positive attitude. Encourages and facilitates cooperation, pride, trust, and group identity;
fosters commitment and team spirit; works effectively and cooperatively with others to
achieve goals. Treats all people with respect, courtesy, and consideration.
Communicates effectively. Remains open to new ideas and approaches. Avoids
conflicts of interest. Promotes cooperation and teamwork. Continuously evaluates and
adapts; copes effectively with change. Allows self and others to make mistakes and
learns from those mistakes. Adheres to high ethical standards.
Interpersonal Skills: Shows understanding, courtesy, tact, empathy, and concern to
develop and maintain relationships. Demonstrates cross cultural sensitivity and
understanding. Identifies and seeks to solve problems and prevent or resolve conflict
situations. Encourages others through positive reinforcement. Models appropriate
behavior. Recognizes and develops potential in others; mentors.
Communication Skills: Receives, attends to, interprets, and responds to verbal
messages and expresses information to individuals or groups effectively. Receives other
cues such as body language in ways that are appropriate to listeners and situations.
Takes into account the audience and nature of the information; listens to others, attends
to nonverbal cues, and responds appropriately. May make oral presentations.
Communicates ideas, suggestions and concerns, as well as outcomes and progress
throughout the process of an activity. Provides thorough and accurate information.
Self-Development: Adapts behavior or work methods in response to new information,
changing conditions, or unexpected obstacles. Seeks efficient learning techniques to
acquire and apply new knowledge and skills; uses training, feedback, or other
opportunities for self-learning and development. Develops and enhances skills to adapt
to changing organizational needs. Remains open to change and new information and
Occu Code: 4355
Professional Maturity: Possesses the capacities and aptitudes acquired by means of
personal or professional experience, which enable functions to be fulfilled, and enables
the incumbent to deal with situations in the workplace in a professional manner. Is able
to assess the situation and appropriately respond. Exhibits the attributes of confidence,
assertion, tolerance, patience, and empathy at the appropriate time in stressful or high-
pressure situations. Manages conflicts and defuses situations. Knows when to refer an
issue to the appropriate level. Aligns personal behavior with agency standards.
Responds appropriately to supervision and administrative decisions. Is able to work
under and with authority and accepts decisions. Takes initiative to accomplish stated and
unstated goals. Maintains appropriate standards of professionalism and only provides
information within authority. Maintains confidentiality with appropriate information. A
bides by standards and governmental and professional guidelines.
Service Management: Develops and manages effective services that meet user needs
and support the Library Commission's mission. Manages program and services of
specific department such as reference services, specialized circulation services,
cataloging and acquisitions, government documents, etc. Applies specialized
professional knowledge and experience to the coordination of functions within the service
to insure consistency. Develops services to reflect changes in technology and available
resources within agency mission and goal. Assists in developing annual budget for
service. Researches information needs requiring professional level searching skills and
knowledge of resources beyond the skills of beginning professional librarian. Provides
training to customers in use of specific databases and services. Compiles routine and
special reports summarizing achievement of department objectives. Manages web page
information for department. Selects materials that have long term impact on collections
maintained by a state agency.
Library Technology: Applies professional library procedures and practices to effectively
perform duties of the job. Uses specialized software programs. Downloads digital books.
Researches and borrows materials using automated library database and the Internet.
Designs, maintains, and updates web pages. Utilizes presentation software such as
Powerpoint, gives presentations, displays, and conducts workshops. Develops
strategies using new technology to enhance decision-making. Ensures technology is
incorporated appropriately in service delivery, information sharing, organizational
communication, and public access. Implements technological change and understands
its impact on the organization. Understands basic technological principles, theories, and
systems. Stays abreast of latest innovations and ensures staff is also informed and
educated. Applies specialized library classification systems, AACR2, cataloging rules,
and MARC tagging to research and data input.
Occu Code: 4355
Customer Relations: Possesses the ability and willingness to interact and communicate
effectively with patrons. Understands the mission of the organization and applies this
understanding while assisting customers. Works well with others while locating materials
and information. Assists customers with locating materials in collections and files of the
agency. Assists others in operating equipment. Provides orientation and assists patrons
in the use of services and collections. Creates an environment of mutual respect and
trust. Presents a positive image of the agency and agency services.
Communication: Shares information in writing or verbally. Concisely and correctly
answers questions and/or explains or conveys information to the public. Asks
appropriate questions to gain information needed to assist the public or provide
information to the public. Presents oral and written information internally or externally
using proper grammar, punctuation, and content. Appropriately documents information
using tools such as: letters, e-mails, reports, memoranda, etc. Communicates
information in a courteous manner without invoking anger. Knowledgeably refers issues
to appropriate agency or other personnel. Presents workshops of lengthy nature to the
public. Maintains confidentiality.
Library Advocacy: Communicates the importance of library services to the public.
Communicates the value of library and information services to decision makers.
Promotes literacy. Promotes services provided by the Library Commission. Participates
actively in professional organizations and library networks which promote libraries and
librarianship. Acts as agency liaison while representing the Library Commission in
various aspects and venues. Coordinates promotional plans and activities of specialty
with division director and other agency personnel. Initiates contact with the public, citizen
groups, governmental officials, and library personnel to promote and explain services.
Develops bibliographies, brochures, service announcements, and exhibits. Represents
agency at meetings.
Human Resource Leadership: Has a broad understanding of employment law and
State and agency personnel policies; promotes the development of staff by providing the
direction, support, and feedback needed to enable others to reach their full potential and
meet organizational needs. Assesses current and future staffing needs based on
organizational goals and budget realities; hires highly qualified people, giving appropriate
consideration to the agency's diversity needs. Establishes and communicates goals and
standards through a dialogue that ensures understanding and commitment. Provides
feedback and coaching. Confronts substandard performance as required. Evaluates
performance against pre-established expectations. Facilitates the development of
employees for successful job performance and career development. Provides a
Occu Code: 4355
harassment-free and supportive environment for all employees. Assures a safe work
environment; returns injured workers to modified duty assignments as soon as possible.
Holds supervisors accountable for supervising staff in accordance with those laws and
policies. Demonstrates cross cultural sensitivity and manages diversity issues with staff.
Budgeting and Forecasting: Understands state government spending and purchasing
regulations; develops recommendations and justification for budget enhancements or
modifications. Identifies resources required to reach a result. Strives to accomplish the
desired result cost effectively. May monitor the budget for program area, using cost-
benefit thinking to set priorities and accomplish results. Takes necessary steps to
maximize the utilization of financial and other agency resources in alignment with agency
objectives and plans. Acts as a trustee of agency resources, ensuring legal compliance
Political Awareness: Identifies the internal and external politics that impact the work of
the organization. Approaches each situation with a clear perception of organizational and
political reality and recognizes the impact of alternative courses of action. Understands
the forces that shape views and actions of internal and external stakeholders. Has the
ability to take multiple perspectives and describe the position of each interest involved.
Understands informal structure and power centers of internal and external organizations.
Balances the differing perspectives when making decisions.
Project Planning: Devises and maintains a workable scheme to accomplish the need
that the project was undertaken to address. Develops written plans for all significant
undertakings. Documents and distributes the project plan. Updates and revises the
project plans as needed. Insists on clear, complete statements of both product and
project scope. Analyzes project cost and estimates how long it will really take. Uses
available planning tools effectively. Gets the team actively involved in the planning effort.
Public Speaking: Effectively conveys information in a group setting. Presents
workshops of four hours or one hour duration, with emphasis on technology resources.
Emotional Maturity: Conducts oneself in a professional, consistent manner when
representing the organization. Has the ability to work through adversity and hold self and
others accountable for work actions. Takes risk appropriate to ones level of
responsibility. Acts as a settling influence in a crisis. Exhibits the ability to work
through challenges and create opportunities.
Occu Code: 4355
Macro Oriented: Exercises good judgment, makes sound, well-informed decisions.
Understands and appropriately applies procedures, requirements, and regulations related
to specialized areas of expertise. Understands effects of decisions on the organization
and on other organizations. Acts as a change agent by initiating and supporting change
within the agency.
Working Through Others: Supports, motivates, and is an advocate for staff.
Creates effective teams; shows a willingness to get work done through others. Clearly
and comfortably delegates work, trusting and empowering others to perform. Reinforces
and rewards team efforts and positive behaviors. Is fair, yet firm with others. Monitors
workloads and provides feedback.
Results Oriented: Plans effectively to achieve or exceed goals, sets and meets
deadlines. Identifies, analyzes, and solves problems. Develops standards of
performance and knows what and how to measure.
Resource Management: Acquires, effectively and efficiently administers, and allocates
human, financial, material, and information resources. Demonstrates ability to plan,
prioritize, and organize.
Additional essential functions may be identified and included by the hiring agency.
The essential functions include, but are not limited to, the following:
1. Directs and coordinates multiple phases of library services, such as Information
2. Supervision is exercised over subordinates and may coordinate the work of teams
3. Incumbent has frequent contact with the public and with public officials.
4. The incumbent is responsible for evaluating, promoting, and expanding services to
meet current and projected customer need.
5. Incumbent identifies, reviews, and analyzes ongoing technological developments and
electronic resources to meet current and anticipated customer needs.
6. Incumbent trains staff, customers, and customer groups in the utilization of new
Occu Code: 4355
7. The incumbent provides consulting services in the area of specialty.
EXAMPLES OF WORK:
Examples of work performed in this classification include, but are not limited to,
Administers assigned services and supervises subordinates and volunteer groups.
Evaluates current services and investigates and recommends new services to meet client
needs. Interprets federal and state statutes and agency rules and regulations to the area
being supervises. Recommends agency and divisional policies and procedures to
improve agency efficiency and effectiveness. Studies library services, determines needs
and recommends programs of library improvement and development, including budget
recommendations, to the Division Director. Coordinates web page information for
services. Directs and supervises professional and paraprofessional staff. Performs
in-depth research to meet specialized needs of customers and other agency divisions.
Contacts librarians, public officials, and others both in and out of state to obtain and relay
information. Coordinates promotional plans and activities of specialty with division
director and other agency personnel. Initiates contact with public, citizen groups,
governmental officials, and library personnel to promote and explain services. Develops
bibliographies, brochures, service announcements, and exhibits. Represents agency at
meetings. Evaluates and recommends new technologies and electronic resources
appropriate to library programs. Implements new technologies and electronic resources.
Provides leadership in the incorporation of new technologies in the workplace. Identifies
areas where customer/staff training is needed. Develops training programs and presents
lengthy workshops, with emphasis on technology and new developments in resources.
Provides advice, when asked, to other libraries and agency personnel on matters relating
to area of specialty. Performs related or similar duties as required or assigned.
Any candidate who is called to an agency for an interview must notify the interviewing
agency in writing of any reasonable accommodation needed prior to the date of the