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ARSCLIST  February 2011

ARSCLIST February 2011

Subject:

Re: Feedback on vendor service to Amherst College Library

From:

Shai Drori <[log in to unmask]>

Reply-To:

Association for Recorded Sound Discussion List <[log in to unmask]>

Date:

Fri, 25 Feb 2011 11:04:54 +0200

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (217 lines)

Hi Jay
I think that a client feedback, the way it was presented, was a bit too 
"advertising" (sorry, English is my second language so I hope you 
understand what I mean). We know who you are, and if we start mixing the 
business part with the knowledge part, then it will be a list that is 
not as attractive as it is right now. Rich Hess, and Shiffy, and Eric 
and myself and all the others have our businesses and we are here to 
share the knowledge and help each other, and the collectors on this 
list. For me, that's what I like about this list. It is helpful and 
doesn't waste my time. BTW, I like your tag line. :-)
Shai

On 25/02/2011 01:26, Music Hunter wrote:
> Dear Shai & friends,
>
> I have a number of long time friends on this forum & I truly did not 
> see any harm in sharing a client feedback that truly honored my 
> company. I certainley will think 3 times before clicking send on 
> another posting in the future.
>
> In addition, there is little, if any, business that we would get from 
> this list as we only service public libraries and universities ( & 
> their staff members ). We do not do consumer business with the general 
> public. In fact, we have turned away business from members of this 
> forum as they were not interested for a library or university. They 
> know who they are & hopefully at least one will confirm this publicly 
> here.
>
> What ticked me off was that Jeff had complained about the signature of 
> my e-mail, and  he has done so before. As you know, many folks have a 
> similar type of signature. Mark uses Chief Mastering Engineer. I would 
> think it ridiculous for anyone to complain about something like that.
>
> Lastly, I agree with you about an odd thingamajig now & then. I was 
> referring to the lists of items for sale that I have seen here in the 
> short time I have subscribed.
>
> Respectfully,
>
> Your search for sound & video ends here!
>
> Jay Sonin, General Manager
> Music Hunter Distributing Company
> 25-58 34th Street, Suite # 2
> Astoria, NY 11103-4902
> [log in to unmask]
> 718-777-1949
> ----- Original Message ----- From: "Shai Drori" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Thursday, February 24, 2011 5:52 PM
> Subject: Re: [ARSCLIST] Feedback on vendor service to Amherst College 
> Library
>
>
>> I have to say that I agree. There is a difference between someone 
>> selling the odd thingamajig they no longer need and an advertisement. 
>> And please do not attack one of us, it makes us all feel uncomfortable.
>> Shai
>>
>> On 24/02/2011 22:19, Mark Donahue wrote:
>>> I don't post on this list but watch and read pretty regularly. I 
>>> have to say
>>> that I agree with Jeff, this forum is for the exchange of 
>>> information and
>>> ideas and not a forum for advertising your services. The original 
>>> posting is
>>> both inappropriate and self serving and is out of place in this forum.
>>> Finally, your response with a personal attack is equally out of place.
>>> All the best,
>>> Mark Donahue
>>>
>>> *******************************
>>> Mark Donahue
>>> Chief Mastering Engineer
>>> Soundmirror, Inc.
>>> Boston, MA
>>> www.soundmirror.com
>>> *******************************
>>>
>>> [log in to unmask]
>>> On Thu, Feb 24, 2011 at 2:20 PM, Music 
>>> Hunter<[log in to unmask]>wrote:
>>>
>>>> Dear Jeff&  friends,
>>>>
>>>> Many folks have  a signature of sorts on their e-mails, Your search 
>>>> etc. is
>>>> mine.
>>>>
>>>> We rec'd the unsolicited vendor feedback Sat.&  I felt honored by our
>>>> client ( Amherst ) and so I proudly shared it with this forum.
>>>>
>>>> Since joining this forum a month or two ago, I have seen quite a 
>>>> few offers
>>>> to sell particular items. I also note that neither you are anyone else
>>>> complained.
>>>>
>>>> Is there a reason that you are picking on Music Hunter or me? I know a
>>>> number of people named Brown but I do not recall ever meeting or 
>>>> dealing
>>>> with a Jeff Brown.
>>>>
>>>> What is your problem? Don't you have a life with meaningful things 
>>>> to do
>>>> besides cause agravation?
>>>>
>>>>
>>>> Your search for sound&  video ends here!
>>>>
>>>> Jay Sonin, General Manager
>>>> Music Hunter Distributing Company
>>>> 25-58 34th Street, Suite # 2
>>>> Astoria, NY 11103-4902
>>>> [log in to unmask]
>>>> 718-777-1949
>>>> ----- Original Message ----- From: "Jeff 
>>>> Brown"<[log in to unmask]>
>>>> To:<[log in to unmask]>
>>>> Sent: Thursday, February 24, 2011 2:04 PM
>>>> Subject: Re: [ARSCLIST] Feedback on vendor service to Amherst College
>>>> Library
>>>>
>>>>
>>>>
>>>>   To my surprise, no one has commented on this so...
>>>>> I found this posting to be offensively self-promoting.  I have been
>>>>> willing to put up with the obnoxious repetition of "Your search 
>>>>> for sound&
>>>>> video ends here!"  but, for me, this new posting crosses a line.
>>>>>
>>>>> I'm glad Music Hunter is providing good service, but this message 
>>>>> belongs
>>>>> on their website and, IMHO, not on ARSCLIST.
>>>>>
>>>>> Anyone?  The moderators?
>>>>>
>>>>> Jeff
>>>>>
>>>>>
>>>>> Might I suggest
>>>>>
>>>>> At 10:38 AM 2/23/2011, you wrote:
>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: Susan Sheridan
>>>>>> To: Music Hunter
>>>>>> Sent: Saturday, February 19, 2011 11:11 AM
>>>>>> Subject: Feedback on vendor service to Amherst College Library
>>>>>>
>>>>>>
>>>>>> I have been working as an acquisitions librarian&  technical 
>>>>>> services
>>>>>> manager for over thiry years.  Let me pay Music Hunter the highest
>>>>>> compliment any vendor can get from Amherst College:  working with 
>>>>>> Music
>>>>>> Hunter is like having an additional staff member working in our 
>>>>>> department -
>>>>>> responsive, thorough, pays attention to detail, corresponds 
>>>>>> promptly to
>>>>>> emails, consults over dubious citations, always puts the customer 
>>>>>> first,
>>>>>> even if a mistake is the Library's fault.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please share this comment with your staff and I am willing to be a
>>>>>> reference for any potential new customers.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Susan
>>>>>>
>>>>>>
>>>>>>
>>>>>> ***
>>>>>>
>>>>>> Susan M. Sheridan
>>>>>>
>>>>>> Head of Technical Services
>>>>>>
>>>>>> PO Box 5000
>>>>>>
>>>>>> Amherst MA 01002-5000
>>>>>>
>>>>>>
>>>>>>
>>>>>> [log in to unmask]
>>>>>>
>>>>>>
>>>>>>
>>>>>> 413-542-2850 (v)
>>>>>>
>>>>>> 413-542-2851 (f)
>>>>>>
>>>>>>
>>>>>>
>>>>>> Your search for sound&  video ends here!
>>>>>>
>>>>>> Jay Sonin, General Manager
>>>>>> Music Hunter Distributing Company
>>>>>> 25-58 34th Street, Suite # 2
>>>>>> Astoria, NY 11103-4902
>>>>>> [log in to unmask]
>>>>>> 718-777-1949
>>>>>>
>>>>>>
>>>>>>
>>>>>> -----
>>>>>> No virus found in this message.
>>>>>> Checked by AVG - www.avg.com
>>>>>> Version: 10.0.1204 / Virus Database: 1435/3461 - Release Date: 
>>>>>> 02/22/11
>>>>>>
>>>>>
>>
>

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