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		LISTSERV Archives
		FEDLIB Home
		FEDLIB March 2012

Subject:

Measures for quality/timeliness of library services

From:

Deborah Balsamo <[log in to unmask]>

Reply-To:

FEDLIB: Federal Librarians Discussion List

Date:

Tue, 6 Mar 2012 10:47:16 -0500

Content-Type:

text/plain

Parts/Attachments:

text/plain (1 lines)


[Apologies for cross-posting]

As part of implementing the EPA National Library Network’s
strategic plan, we are developing library measures of timeliness and
quality, specifically related to ILL and reference requests. If any of
you have done similar work in your libraries and would be willing to
share, we would love to hear from you!

Please respond off-list to [log in to unmask]

Thanks so much!
debbie balsamo

************************************************
Deborah K. Balsamo, MSLS
National Program Manager
EPA National Library Network
109 Alexander Drive - MD N127-05
Research Triangle Park, NC 27711
Phone:  919-541-9412
Fax:  919-685-3075
Cell:  919-604-3385
[log in to unmask]

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