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ARSCLIST  May 2014

ARSCLIST May 2014

Subject:

Re: FedEx vs UPS vs USPS

From:

Shai Drori <[log in to unmask]>

Reply-To:

Association for Recorded Sound Discussion List <[log in to unmask]>

Date:

Sun, 1 Jun 2014 00:24:05 +0200

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (131 lines)

As someone who gets stuff from all over the world with all carriers 
mentioned I can say that  I didn't notice a difference. They're 
mediocre. That said, always require a signature. This means that there 
is always someone accountable for that parcel, even before delivery.
Shai
בתאריך 31/05/14 10:53 PM, ציטוט John Haley:
> I also think it is always good to require a signature at delivery for UPS
> (and maybe FedEx) to keep the guys on the trucks from just stealing stuff
> and then saying they delivered it.  I am sure that happens.  I like the
> suggestion to never use a box that shows or suggest electronic content.
>
> Best,
> John Haley
>
>
> On Sat, May 31, 2014 at 4:42 PM, Eric Jacobs <[log in to unmask]>
> wrote:
>
>> I¹ve had much better luck with FedEx, and often they are quicker and more
>> cost effective than UPS.  See my UPS claim story below.  I¹m also loving
>> USPS these days (see below).
>>
>> No more UPS for me.
>>
>>
>> US Postal Service
>>
>> =================
>>
>> I¹m a big fan of the fixed-price USPS Priority package ($12.35, any
>> weight, anywhere in the US), which includes insurance and tracking.  I use
>> this for most of my media shipments now, and FedEx for most of my
>> equipment shipments.  The other nice thing about USPS is that you can use
>> the self-serve kiosk after hours - the extra flexibility helps.
>> Admittedly, I was a bit skeptical about USPS for anything valuable, but
>> after a year of using USPS more and more, I¹m very satisfied.  The
>> self-serve kiosk may be enigmatic to use at first and could really use a
>> UX makeover, but like anything, after using it a few times, I got used to
>> the quirky menus.
>>
>> I still use FedEx for critical media shipments when I need the item(s) to
>> go by air to minimize risk of damage.
>>
>>
>> Shipping 2nd Day Air
>> ====================
>>
>> IMPORTANT: If you are shipping something especially fragile or valuable,
>> ship it by 2nd Day air.  One, it won¹t be sharing space with heavy
>> freight, where it might get impacted or crushed.  Two, the package is
>> moving more swiftly through the system and there¹s less opportunity for
>> the package to linger in transit and get stolen or damaged.
>>
>>
>>
>> UPS Claim
>> =========
>>
>> I¹ve had more claims against UPS (1) than against Fedex (0).
>>
>> Trying to recover a claim from UPS is hard work, even if insured - it
>> requires lots of documentation and photos proving that the item was
>> properly packaged, and conviction to keep fighting for your claim.  I
>> strongly recommend photographing the package before it goes out as
>> back-up, especially if the item has significant commercial value.  UPS
>> makes a claim so difficult that I imagine many just give up.
>>
>> I had some electronics rifled through and then repackaged so poorly that
>> it led to damage and 100% loss.  After a 2-month battle, I finally
>> prevailed - and fortunately I had photo back-up and receipts because UPS
>> first claimed that I did not properly package the item, then they
>> questioned the value of the item.  I later learned from one of the UPS
>> adjusters that they had a lot of theft of electronics at one of their
>> transfer facilities.
>>
>> In my case, I had repurposed a very sturdy Sony box (the item I was
>> shipping was not a Sony), and that may have attracted potential theft -
>> and disappointment when they didn¹t find some shiny consumer electronics
>> inside.  The repackaging was fast and shoddy, and the perpetrator had
>> removed (!!) the inner hard styrofoam protection (which I had photographed
>> prior to shipping).  When the recipient received the package, I instructed
>> them to photograph the torn up box, the missing styrofoam (there were a
>> few pieces of broken styrofoam left) and each step of unpacking it.
>> Fortunately, the recipient photographed the package when they signed for
>> it because the box looked so beat up.
>>
>> IMPORTANT: I now ship items in plain boxes and crates, void of brand names
>> or content description.
>>
>> In all fairness, I don¹t know if making a claim against FedEx is any
>> better than UPS.
>>
>> ~ Eric
>>
>>
>>
>> On 5/30/14, 5:39 PM, "Stewart Gooderman" <[log in to unmask]> wrote:
>>
>>> Personally, as a person in business who ships things fairly regularly, I
>>> prefer FedEx to UPS. It's going to be different for different people
>>> depending on from where you do the sending, to where you are shipping,
>>> and what kind of contract you have (or can negotiate) with the carrier.
>>>
>>> In San Francisco, UPS packages often come broken, smashed, and wet. FedEx
>>> packages never seem to. I've had UPS packages stolen from their drop
>>> boxes, and one UPS representative told me that, for a while, there was a
>>> crisis brewing in New York City as many packages were being stolen within
>>> the handling facility.
>>>
>>> FedEx has outlets all over the city, some open from 7 AM to 11 PM, as
>>> well as Sunday hours, so drop off is a breeze. Not so with UPS.
>>>
>>> Regarding taxes and such, both companies have share of blame here. First,
>>> FedEx is not the only large company evading taxes. If that's what you're
>>> looking at then you won't be buying any products from Apple, HP,
>>> Microsoft, as well as FedEx, and many, many others. UPS has fired workers
>>> just for standing up for their rights. FedEx treats their Ground workers
>>> as independent contractors, their Express workers as employees.
>>>
>>> DrG
>>>

-- 
Cheers
Shai Drori
Timeless Recordings
[log in to unmask]
בברכה,
שי דרורי
מומחה לשימור והמרה של אודיו וידאו וסרטים 8-35 ממ.

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