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ARSCLIB  March 2017

ARSCLIB March 2017

Subject:

Re: Conference Hotel - There are plenty of rooms!

From:

Peter Hirsch <[log in to unmask]>

Reply-To:

ARSC Library and Archives Discussion List <[log in to unmask]>

Date:

Thu, 23 Mar 2017 11:12:18 -0400

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (48 lines)

I attempted, unsuccessfully, to get a room on through the online link
yesterday. I got a calendar with only a couple of dates, not during our
conference, in May that were available. I called the 800 number and got
someone who initially told me that there was nothing available on the dates
I was requesting, despite my identifying myself as attending the ARSC
conference before I even asked for a room. I said that I had been told that
there would be rooms available for anyone attending the conference even
after the block set aside was filled. Then, she said that she would be able
to give me a room at the agreed ARSC rate. The amount that appears on my
confirmation email looks to be correct, so, it worked out, but not without
a bit of persistence and I still can't figure how I was told there were no
rooms at all and then she gave me one anyway with our discount.

Just sending this off to warn attendees about what they might be
encountering and to advise not taking the hotel's word about rooms until
you get what you want.

Peter Hirsch

On Tue, Mar 21, 2017 at 5:33 PM, Nelson-Strauss, Brenda <
[log in to unmask]> wrote:

> I sent an update about our room block to the list on Friday, which
> resulted in a surge of reservations over the weekend. Consequently, the
> ARSC block was temporarily sold-out - but the manager added additional
> rooms on Monday. She has assured me that our room block will be continually
> restocked until the April 17th cut-off date and we won't need to find an
> overflow hotel. However, since she will be on vacation until the 31st, it's
> possible that certain nights might sell out again before her return.
>
> If you are told there are no rooms, please contact me immediately - and
> provide information on the room type (single or double) and the dates
> requested - so I can notify the hotel. If you made reservations outside of
> the ARSC room block over the weekend and paid a higher rate, I would urge
> you to contact the hotel and request a room in our block (not only will you
> receive a lower rate, but the room will be applied to ARSC's total pick up
> and benefit our organization).
>
> I would also encourage people to call the hotel directly using the toll
> free reservation number (800) 345-9285 and group code 0517ARSC, since the
> online portal is a little clunky.
>
> Brenda Nelson-Strauss
> ARSC Conference Manager
> 812-855-7530
> [log in to unmask]<mailto:[log in to unmask]>
>

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