This is an area in which there is little written. I strongly urge
you to make sure the presentations and results of your meeting are
published, either as an ALA document of government document. One of
the main problems with government libraries being contracted out are
the fact that each time the wheel is invented again. Please, please
make sure that the information is made available in printed form.
This infomration is much to valuable to become vaporware again.

R. Lee Hadden (Standard disclaimers apply)
US Geological Survey Library
-----------------------------------------------------------

Date: Fri, 19 Dec 1997 07:53:27 -0500
Reply-to: "FEDLIB: Federal Librarians Discussion List" <[log in to unmask]>
From: JEWEL PLAYER <[log in to unmask]>
Subject: Outsourcing Task Force -Forwarded
To: Multiple recipients of list FEDLIB <[log in to unmask]>

This message is being post to the Army and Federal Libraries' listservs,
please forgive the duplication.

The Chair of the Outsourcing Task Force of the ALA has ask to have
information concerning the task force meetings during ALA Mid-winter
shared with as many librarians as possible.

Outsourcing is an issue that is of critical importance to our community.
The concern is no longer IF but WHEN will your organization see this as
an initiative for your library.

I encourage each and every Federal Librarian attending the ALA
mid-winter meetings in New Orleans to attend the task force meetings.
All task force meetings are open to the ALA membership, the agenda and
dates for the three meetings are provided in the message below. As a
community, we have a wealth of experience and lessons learned which will
greatly benefit the work of the task force.

I would also like to invite each of you to the Executive Board Meetings
of the Federal Librarian's Round Table (FLRT):

Sunday, 11 Jan, 2:00 - 5:30 p.m. Sheraton Hotel - St Charles A
Monday, 12 Jan, 10:30 - 12:30 Marriott - Bonaparte


Jewel A. Player, President
ALA Federal Librarian's Round Table

---------------------- Forwarded by JEWEL PLAYERon
12/19/97 07:16 AM ---------------------------


              [log in to unmask]
              12/18/97 12:26 PM




To: [log in to unmask]
Subject: Outsourcing Task Force -Forwarded





Subject: Outsourcing Task Force
LaDonna Kienitz would like to get this information out to as
many people as possible. If you are an owner of a listserv would
you please post the following information to your list. Thank
you.
------------------------------------------------------------------------
---------------
ALA OUTSOURCING TASK FORCE
>
> Saturday, January 10, 1998
> 9:30am -12:30pm
> Marriott Hotel - St. Charles Suite
>
> Agenda
>
> An Information & Data Gathering Session
>
>
> 1. Introduction of Task Force Members
>
> 2. Review of Task Force Charge
> * To advise the Association on issues relating to
> outsourcing, subcontracting and privatization of library
services.
> * To gather data and examine the literature on
these
> issues and to evaluate the impact on library services and
operations.
> * To examine past ALA positions and how these
issues
> relate to the ALA Code of Ethics and other Association
policies.
> * To provide an opportunity for general
membership
> discussion at Annual Conference, 1998.
> * To provide Council with a comprehensive report
with
> recommendations at Midwinter, 1999.
>
> 3. General Issues for Discussion
> * Use of common definitions for terms
outsourcing,
> contracting out and privatization.
> * What other past ALA policy discussions are
relevant to
> this discussion?
> * What are the ethical principals that drive the
> discussion on outsourcing?
> * What do librarians uniquely do that cannot be
> outsourced?
> * How do we establish public good vs. private
interests?
>
> 4. Informational Presentation
> 10:00 Outsourcing for Disaster Recovery
> Carmel Bush, Assistant Dean, Technical Services,
Colorado State
> University, Fort Collins, Colorado
>
> 10:20 Federal Libraries
> Jewel Armstrong Player, President Federal Librarians
Round Table
> (FLRT) Anne A. Heanue, Associate Director, ALA
Washington Office,
> Washington, DC
>
> 10:40 Services of Independent Librarians
> ILERT Representative (Independent Librarians
Exchange Round
> Table)
>
> 11:00 Book Vendor Services
> Michael Wilder, Manager of Customized
Library Services,
> Brodart George Coe, Vice President of Book Division &
Library
> Automation Division, Brodart
>
> 11:20 Outsourcing Experiences of Hawaii Library
System
> Hawaii Working Group Representatives
>
> 11:40 Historical Overview
> Sheila S. Intner, Professor, Graduate School of Library
and
> Information Services, Simmons College, Boston,
Massachusetts
>
> Agenda - January 10, 1998
> Page 2
>
> 5. Determination of Methods of Obtaining Input for ALA
Members
>
> Suggestions received -
> * Open Forums - Midwinter, Annual Conference
> * Scheduled Forum at Midwinter,


 Sunday,January 11, 3-5pm
> -
> Royal Sonesta, Evangeline Ballroom
> * Use of ALA Internet Forum
> * Outsourcing Task Force Listserv
> * Use of American Libraries
> * Use of Other Listservs
> * Other Suggestions
>
> 6. General Discussion of Issues
>
>
>
>
> * Additional presentations scheduled for Monday, January 12.
>
> ALA OUTSOURCING TASK FORCE
>
> Monday, January 12, 1998
> 1:30 - 4:30pm
> Marriott Hotel - Room 2022
>
> Agenda
>
>
> 1. Informational Presentations *
>
> 1:30 Services Provided to Libraries o
Library
> Systems
> Jan Ison, Director, Lincoln Trail Libraries
System,
> Champaign, Illinois
>
> 1:50 Use of OCLC Services
> Caroline A. Killens, Acquisitions
Librarian,
> University of Georgia, Athens, Georgia
>
> 2:10 To be Scheduled
>
>
> 2. Identification of Additional Information Needed
>
>
> 3. Format for Open Forum at Annual Conference
>
>
> 4. Other Methods for Obtaining ALA Membership Input
>
>
> 5. Assignments - Timeline for Work to June Meeting
>
>
>
> Note: Still to be scheduled - ALA Professional Ethics
Committees
>
> * Gary Christmas, County Librarian, Riverside County,
Riverside, CA,
> was unable to be present at Midwinter, but has offered to
present to
> the Task Force at the Annual Conference
>
>
>
>
>
>
> ALA OUTSOURCING TASK FORCE - December 12, 1997
>
> The following definitions are provided in the dictionary or
> encyclopedias identified:
>
> Contracting Out (1) The Oxford English
Dictionary, 2nd
> Edition. Claredon Press, 1989, p. 380.
>
> "To arrange to purchase (services for example)
by
> contract."
>
> (2) Random House Webster's College Dictionary.
Random
> House, 1997, p. 287
>
> "23. Contract out, to have an outside contractor
to
> produce or do; subcontract."
>
> Outsourcing (1) Knowledge Exchange Business
Encyclopedia.
> Lorraine Spurge, ed., Knowledge Exchange, 1997, p.
436.
>
> "Buying parts from outside suppliers for your
> manufacturing process..."
>
> "Contracting out for services. Traditionally,
companies
> have used contractors for such things as temporary help in a
crunch or
> to run the headquarters' cafeteria. But the phenomenon is
growing as
> companies pare down their payrolls. Many have found that
they can
> handle technical and logistical operations more efficiently by
> outsourcing them."
>
> (2) Concise Dictionary of Library and Information
Sciences.
> Stella Kennan, ed., Bowker Saur, 1996, p. 153
>
> "Using the service of an external organization
to
> provide a system or service that could be provided
internally."
>
> (3) Random House Webster's College Dictionary.
Random
> House, 1997, p. 929.
>
> "To purchase (goods) or subcontract (services)
from an
> outside company."
>
> (4) Encyclopedia of Business. Gale Research,
1995, p.
> 1131-2.
>
> "Outsourcing is when a company purchases
products or
> services from an outside supplier, rather than performing the
same
> work within its own facilities, in order to cut costs."
>
>
>
> ALA OUTSOURCING TASK FORCE - December 12, 1997
> Definitions - Page 2
>
> Privatization (1) Encyclopedia of Business. Gale
Research, 1995,
> p. 1178-9.
>
> "Privatization is an alternative to government
> production of goods and services that relies increasingly on
the
> private sector to satisfy residents' needs and less on
government.
> The term refers to a shift from public to private provisions of
> services. Typically, these services are those for which
absolutely
> private markets are considered deficient. The purpose of
> privatization is to take advantage of the perceived cost
efficiencies
> of private firms. Even after privatization, however, government
> intervention is necessary in order to ensure that satisfactory
> services are provided to residents. Privatization of public
services
> has been largely a "bottom up" experience in the United
States, with
> local governments in the forefront and state and federal levels
of
> government trailing behind."
>
> (2) International Encyclopedia of Business and
Management
> V.2, "Government, Industry and the Public Sector." Malcom
Warner,
> ed., Routledge, 1996, pp. 1692-3.
>
> "Privatization has many meanings. The most
limited form
> is contracting out to the private sector activities being
undertaken
> within a state organization; this process usually involved
competitive
> tendering. Almost any activity can be contracted out. The
most
> obvious are peripheral services such as cleaning and catering,
but
> activities slated for privatization could include architecture,
> design, computer services, transportation, engineering,
manufacture,
> repairs and maintenance, security, and even core activities at
the
> very heart of the state organization."
>
> (3) Random House Webster's College Dictionary,
Random House,
> 1997, p. 1036.
>
> "Privatize - To transfer public or government
control or
> ownership to private enterprise. To make private."
>
>
> ALA OUTSOURCING TASK FORCE - December 12, 1997
> SELECT BIBLIOGRAPHY
>
> Academic Libraries
>
> Duranceau, Ellen. "Vendor and librarians Speak on
Outsourcing,
> Cataloging, and Acquisitions." Serials Review, (Fall 1994):
69-83.
>
> Hirshon, Arnold. "The Lobster Quadrille: The Future of
Technical
> Services in a Re-engineering World." In The Future is Now:
The
> Changing Face of Technical Services, OCLC, 1994,
14-20.
>
> In the News. The Bottom Line: Managing Library Finances. v.
10, no.2,
> (1997): 79-80.
>
> Varner, Carroll H. "Outsourcing Library Production: The
Leader's
> Role." Proceedings of the ACRL 7th National Conference,
445-449.
>
> ALA Code of Ethics
>
> ALA Policy Statement 54.16. On Professional Ethics. In
American
> Libraries/Handbook of Organization, 1996, 46.
>
> "ALA Council Actions: Council Approves New Code of
Ethics." American
> Libraries, (July/August 1995): 676.
>
> Gerhardt, Lillian N. "Ethical Book Talk." School Library
Journal,
> (January 1996): 4.
>
> Moorman, John A. "Knowledge of the American Library
Association's Code
> of Ethics
> Among Illinois Public Library Directors."
Illinois
> Libraries, (Summer 1995):
> 140-146.
>
> "Ethics Statement Expanded." School Library Journal,
(August 1995):
> 32.
>
> Cataloging
>
> Holt, Glen. "Catalog Outsourcing: No Clear - Cut Choice."
Library
> Journal, (September 15, 1995): 34.
>
> Rush, James E. "A Case for Eliminating Cataloging in the
Individual
> Library." In The Future is Now: the Changing Face of
Technical
> Services, OCLC, 1994: 1-13.
>
> Federal Libraries
>
> ALA Policy Statement 51. Federal Legislative Policy. In
American
> Libraries Handbook of Organization, 1996, 41-42.
>
> ALA Federal Legislation Policy, "Federal Libraries", ALA p.
11-12,
> 1993.
>
> ALA OUTSOURCING TASK FORCE- December 12, 1997
> SELECT BIBLIOGRAPHY
> Page 2
>
> Berger, Patricia W. "The New Federalism: How it is
Changing the
> Library Profession in the United States." In The Bowker
Annual of
> Library and Book Trade Information, 28th Ed., ed. Joanne
O'Hare,
> 36-41. New Providence, N.J.: Bowker, 1983.
>
> ALA Council of the American Library Association.
Resolutions, January
> 9, 1985; January 21, 1987; January 13, 1988; January 11,
1989; January
> 29, 1992.
> Historical Overview
>
> Intner, Sheila S. "Outsourcing: What Does it Mean for
Technical
> Services?" Technicalities, v. 14, no. 3, (March 1994): 3-5.
>
> Westby, Barbara M. "Commercial Services." Library Trends,
v. 16, no.
> 1(July 1967): 46-57.
>
> Outsourcing - General
>
> Bush, Carmel C., et al. "Toward a New World Order: A
Survey of
> Outsourcing Capabilities of Vendors for Acquisitions,
Cataloging and
> Collection development Services." Library Acquisitions:
Practice and
> Theory, v. 18, no. 4, (1994): 397-416.
>
> Crismond, Linda A. "Outsourcing from the A/V Vendor's
Viewpoint: the
> Dynamics of a New Relationship." Library Acquisitions:
Practice and
> Theory, v. 18, no. 4, (1994): 375-381.
>
> Dwyer, Jim. "Does Outsourcing Mean You're Out?"
Technicalities, v.
> 14, no. 6, (June 1994): 1, 6.
>
> Martin, Murray S. "Fiscal Currents: Outsourcing." The
Bottom Line:
> Managing Library Finances, v. 8, no. 3, (1995): 28-30.
>
> Ogburn, Joyce L. "An Introduction to Outsourcing." Library
> Acquisitions: Practice and Theory, v. 18, no. 4, (1994):
363-366.
>
> Quint, Barbara. "Disintermediation." Searcher: The
Magazine for
> Database Professionals, (January 1996): 4-5.
>
> Weaver, Barbara F. "Outsourcing - A Dirty Word or a
Lifeline?" The
> Bottom Line v. 7, no. 1, (1993): 26-29.
>
> Winters, Barbara A. "Catalog Outsourcing at Wright State
University:
> Implications for Acquisitions Managers." Library
Acquisitions:
> Practice and Theory, v. 18, no. 4, (1994): 367-373.
>
> ALA OUTSOURCING TASK FORCE- December 12, 1997
> SELECT BIBLIOGRAPHY
> Page 3
>
> Public Libraries
> Agnew, Grace. "Contracting for Technical Services." In
Against All
> Odds: Case Studies on Library Financial Management,
217-228. Fort
> Adkinson, Wisc.: Highsmith Press, 1993.
>
>
> Farmanfarmaian, Roxane. "B&T, Local Wholesaler Choose
Books for
> Hawaii Libraries." Publishers Weekly, (October 14, 1996):
15.
>
> Farmanfarmaian, Roxane. "Hawaii Libraries vs. Baker &
Taylor: Better
> Times Ahead?" Publishers Weekly, (March 3, 1997): 16.
>
> "Hawaii Will Counter B&T Suit, Major Monetary Claim
Expected."
> Library Hotline, (November 24, 1997): 2-3.
>
> Marcum, Diana. "Riverside County Lets Company Run
Libraries." Los
> Angeles Times, (August 11, 1997): A-3.
>
> Oder, Norman. "Outsourcing Model - or Mistake?" Library
Journal,
> (March 15, 1997): 28-31.
>
> Olson, Renee. "Hawaii's Newest Volcano: Dissent Erupts over
> Outsourcing." School Library Journal, (November 1996):
10-11.
>
> Riverside County Outsources Library - Again." American
Libraries
> (August 1997): 19.
>
> St. Lifer, Evan, and Michael Rogers. "CA PL First to
Outsource all
> Operations to Private Vendor." Library Journal, (July 1997):
12.
>
> Walker, Thomas M. "Outsourcing: a Customer's Perspective
on the
> Process and the Potential." The Bottom Line: Managing
Library
> Finances, v. 9, no. 2, (1996): 14-17.
>
> Special Libraries
>
> Barnes, James B. "Outsourcing: is it in your Association's
Future?"
> American Society of Association Executives, Document no.
20008, April
> 1, 1995.
>
> Eddison, Betty, et. al. "Our Profession is Changing: Whether
we like
> it or not." Online, v. 21, no. 1 (January-February 1997):
72-82.
>
> "Giant Chicago Law Firm Dismisses Library Staff."
American Libraries,
> (June 1995): 491-492.
>
> Miles, Kevin. "Outsourcing in Private Law Libraries since the
Baker &
> McKenzie Action." The Bottom Line: Managing Library
Finances, v. 9,
> no. 2, (1996): 10-13.
>
> Portugal, Frank. Exploring Outsourcing: Case Studies of
Corporate
> Libraries. "An Executive Summary," Special Library
Association,
> (1997).
>
>
> ALA OUTSOURCING TASK FORCE- December 12, 1997
> SELECT BIBLIOGRAPHY
> Page 4
>
> Quint, Barbara. "The "O" Word - Issues in Outsourcing."
Searcher: The
> Magazine for Database Professionals, (May 1996): 8.
>
> Saint-Onge, Michael. "Outsourced." The National Law
Journal, (July 17,
> 1995): c1-c5.
>
> Schwalb, Sandy. "The Ins and Outs of Outsourcing."
Database,
> (June/July 1997): 41-46.
>
> Bibliographies
>
> Colver, Marylou, and Karen A. Wilson, ed. "Selected
Annotated
> Bibliography." In Outsourcing Library Technical Services
Operations,
> 193-219. Chicago: ALA, 1997.
>
> Hirshon, Arnold, and Barbara Winters. "Bibliography on
Outsourcing."
> In Outsourcing Library Technical Services: How to Do-It
Manual for
> Librarians, 161-164. NY: Neal Schuman Publishers, Inc.,
1997.
>
> Johnson, Peggy, ed. "Bibliography." In New Directions in
Technical
> Services: Trends and Sources (1993-1995). Chicago: ALA,
1997.
>
> Bibliographies
>
> Colver, Marylou, and Karen A. Wilson, ed. "Selected
Annotated
> Bibliography." In Outsourcing Library Technical Services
Operations,
> 193-219. Chicago: ALA, 1997.
>
> Hirshon, Arnold, and Barbara Winters. "Bibliography on
Outsourcing."
> In Outsourcing Library Technical Services: How to Do-It
Manual for
> Librarians, 161-164. NY: Neal Schuman Publishers, Inc.,
1997.
>
> Johnson, Peggy, ed. "Bibliography." In New Directions in
Technical
> Services: Trends and Sources (1993-1995). Chicago: ALA,
1997.
>
>
>
>
>
>
*****************************************
Danielle M. Alderson
Executive Office
American Library Association
50 East Huron Street
Chicago, IL 60611
800/545-2433 ext 3205
312/944-3897 (fax)
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