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(At the request of Pat Wood of the National Performance Review, I am
forwarding this message to FEDREF-L and FEDLIB. -- Steve)

      Dear Federal Librarians,

      The Federal Communicators Network invites you to join our group.
      Our members include editors, public affairs specialists,
      trainers, web masters, quality proponents, program managers, and
      many others who communicate with federal workers, including
      private sector communicators. We have more than 500 members from
      over the country.

      The National Performance Review organized this network in 1996
      at the request of Vice President Gore. Our vision is
      "Transforming the government by empowering federal employees
      through information." I think librarians would fit right in.

      We facilitate the sharing of information through a newsletter,
      calendar items, and other messages distributed by e-mail or fax.
      We also sponsor workshops and other events (see December 11
      workshop announcement below). We also have a press pool and get
      press passes to conferences all over the country. Our activities
      are planned and carried out by a volunteer steering team. We
      invite you to get involved in a leadership role, too.

      If you wish to join the FCN, please send Carrie Kemper your
      name, title, agency, mailing address, phone, fax, e-mail
      address, and web address (if appropriate). Also indicate what
      publications, products, or service you offer and whether your
      audience is internal, external, or both. Give circulation size
      and frequency if appropriate. Send this information to
      [log in to unmask]

      If you have an e-mail address, we assume you will subscribe to
      our e-mail newsletter. (We fax only to members without e-mail.)

      To subscribe, send an e-mail to our list server:

      [log in to unmask]

      In the body of the message, type in caps and without
      punctuation:

      SUBSCRIBE COMNET-L FIRSTNAME LASTNAME

      EXAMPLE:

      SUBSCRIBE COMNET-L JOHN DOE


      Please share this invitation with other government communicators
      who might be interested--and don't forget to invite your
      colleagues to the workshop announced below.

      Finally, if you want a copy of the Vice President's new book,
      "Busineslike Government: Lessons Learned from America's Best
      Companies," send a fax with your name and mailing address to
      Sheila Dismuke at (202) 632-0390. If you join, mention that
      you're a member of the FCN. If you don't join, you still get the
      book!

      Thank you.

      Pat Wood
      National Performance Review
      (202) 632-0223
      [log in to unmask]

      Dec. 11: Free Workshop in DC--Communications That Deliver
      Results

      Sponsored by the Federal Communicators Network
      Conducted by the US Customs Service

      Where: General Services Administration Auditorium, 18th and F
      Streets, NW, Washington, DC
      Closest Metro Stop: Farragut West, 18th St. Exit.

      When: 8:30 - 1:30, Thursday, Dec. 11

      8:30 - 9 am: Registration, Networking, and Coffee

      9 am - noon: Workshop

      noon - 1:30 pm: Lunchtime Breakout Discussion Groups (Bring
      lunch or buy in nearby places)

      Description
      How well is your agency communicating about changes such as the
      Results Act (Government Performance and Results Act, or GPRA),
      reorganizations, and daily procedure changes that affect basic
      operations? The role of the communicator has shifted from that
      of "getting the word out" by producing media, to delivering
      operational results by consulting and managing the
      communications process.

      The US Customs Service has developed a new approach to internal
      communications specifically focused on operational outcomes, and
      it works! In a pilot program involving just three of Customs'
      300 ports of entry, the new communication program resulted in
      drug seizures worth millions and saved overtime expenses of
      hundreds of thousands of dollars. This occurred in a matter of
      months with no new costs. This new approach, developed with
      front line employees, can work for other agencies.

      In this seminar, you'll learn customs' methodology for analyzing
      the communication processes of an organization and turning them
      around to produce results.

      The seminar will conclude with lunchtime breakout groups to
      address your specific challenges. For the breakouts, bring a
      copy of your agency's strategic plan (and annual plan, if
      possible). Also bring a sample of the types of messages your
      organization needs to get to the front line, but you suspect
      isn't.

      Who Should Attend
      This workshop is for federal communicators, executives, program
      managers, planners, and others responsible for "managing for
      results." Come yourself and invite others from your
      organization.

      RSVP
      Please let us know if you can attend. Call or e-mail name(s),
      organization, and contact information to Gina Pearson, (202)
      205-0466 or [log in to unmask] by Dec. 9.

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