Subject: Integrated Library System Maintenance
At the request of several Fedlink member librarians, the FLICC Information
Technology Working Group has established a subgroup on Integrated Library
System Maintenance. We are looking at this issue because several
librarians have reported major headaches working with their local or
regional contracting offices when the time came to renew ILS vendor
maintenance contracts. These problems include those associated with a
high turnover in contracting officers, having to write comprehensive
statements of work, librarians being required to re-justify continually
what is essentially a sole-source procurement and/or being required to do
it on an annual basis.
Therefore, the Information Technology Working Group is interested in
gathering information on Integrated Library System (ILS) maintenance
contracts currently being offered to members by various ILS vendors. This
information will help the Working Group decide whether to ask Fedlink to
investigate the possibility of providing "transfer pay" ILS maintenance
contracts to members, beginning in FY99 or FY00, similar to the book and
serials contracts currently in place.
To help us, we would appreciate your answers to the following
questions. Please respond directly to me: [log in to unmask], not
to the list.
1. Would you like Fedlink to offer transfer pay ILS contract maintenance
services? Yes__X_ No ____
2. If Fedlink were to offer such services, what services should vendors
provide?
Ongoing software maintenance _X___
Software upgrades _X___
Hardware maintenance ____
Software training _X___
Consulting services __X__
Other ______________________________________________________
____________________________________________________________
3. If ILS contract maintenance services were available from Fedlink
through transfer pay, would you contract for such services through
Fedlink? Yes __X__ No ____
4. If Yes, at what projected dollar level? $__$3,000_____________
5. If No, why not?
6. What ILS do you use? _Currently, DataTrek or EOS, but we may switch this
year because EOS is overhauling the system and charging a much hight price
which I believe is ripping us off. I am looking for other options. We are a
mediun-sized medical library. Can anyone recommend a good window based online
system? Thanks.________________
7. Other comments:
Thanks!
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| Marcia D. Talley, Systems Librarian |
| Nimitz Library, U.S. Naval Academy |
| 589 McNair Rd. |
| Annapolis, MD 21402-5029 |
| 410-293-6905 (v); 410-293-3853 (f) |
| [log in to unmask] |
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