Many thanks to all of you who responded to this survey! For those of you
who haven't, or meant to but forgot, would you take a few minutes now to
respond and let us know what you think?
Thanks. -- Marcia Talley
On Thu, 12 Feb 1998, Marcia D Talley wrote:
>
> Subject: Integrated Library System Maintenance
>
> At the request of several Fedlink member librarians, the FLICC Information
> Technology Working Group has established a subgroup on Integrated Library
> System Maintenance. We are looking at this issue because several
> librarians have reported major headaches working with their local or
> regional contracting offices when the time came to renew ILS vendor
> maintenance contracts. These problems include those associated with a
> high turnover in contracting officers, having to write comprehensive
> statements of work, librarians being required to re-justify continually
> what is essentially a sole-source procurement and/or being required to do
> it on an annual basis.
>
> Therefore, the Information Technology Working Group is interested in
> gathering information on Integrated Library System (ILS) maintenance
> contracts currently being offered to members by various ILS vendors. This
> information will help the Working Group decide whether to ask Fedlink to
> investigate the possibility of providing "transfer pay" ILS maintenance
> contracts to members, beginning in FY99 or FY00, similar to the book and
> serials contracts currently in place.
>
> To help us, we would appreciate your answers to the following
> questions. Please respond directly to me: [log in to unmask], not
> to the list.
>
> 1. Would you like Fedlink to offer transfer pay ILS contract maintenance
> services? Yes____ No ____
>
> 2. If Fedlink were to offer such services, what services should vendors
> provide?
> Ongoing software maintenance ____
> Software upgrades ____
> Hardware maintenance ____
> Software training ____
> Consulting services ____
> Other ______________________________________________________
> ____________________________________________________________
>
> 3. If ILS contract maintenance services were available from Fedlink
> through transfer pay, would you contract for such services through
> Fedlink? Yes ____ No ____
>
> 4. If Yes, at what projected dollar level? $_______________
>
> 5. If No, why not?
>
> 6. What ILS do you use? ___________________
>
> 7. Other comments:
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> Thanks!
>
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> | Marcia D. Talley, Systems Librarian |
> | Nimitz Library, U.S. Naval Academy |
> | 589 McNair Rd. |
> | Annapolis, MD 21402-5029 |
> | 410-293-6905 (v); 410-293-3853 (f) |
> | [log in to unmask] |
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