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Network Bulletin No. 00-51 Date: August 25, 2000 Subject: Service to Visiting Readers Index term: Reminder Several network libraries contacted NLS asking if they have to participate in providing service to visiting users, as other network libraries are refusing service to their visiting patrons. It is NLS policy that all network libraries shall offer to eligible visiting readers minimum services as defined in __Network Library Manual__ entry 5.10. As part of a cooperating network, each library has a right to expect that its patrons will receive assistance from another network library if the patrons are in another library's service area and need service. We realize that serving visiting readers has become more troublesome with automated circulation systems. However, the function of such systems is to serve readers, not to be an obstacle. Please review your circulation procedures and system to ensure that a method exists for your library and staff to offer service to a visiting reader. For more information contact: Carolyn H. Sung Chief Network Division