POSITION: Reference Librarian (60% Time)

U.S. Agency for International Development  Library - Development Information Services (DIS) Project

SUPERVISOR: Deputy Library Manager, USAID Library, DIS


SALARY: $33,000.00 + Commensurate with education and experience


The USAID Library is part of the larger USAID-funded Development Information Services (DIS) Project operated by the Academy for Educational Development. DIS provides information services to USAID staff and development partners worldwide.


The Reference Librarian is responsible for the overall development, maintenance and coordination of reference service processes and procedures. The incumbent ensures the quality and smooth operation of services to USAID Library customers using library services in person or via remote means. 

* Participates in a variety of library functions related to reference services, including: training of staff working on the reference desk and responding to requests; maintaining continuity and quality of reference related reporting requirements for the library (tick sheets, MIS, etc.); and opening and closing of library reference services. 

* Establishes and maintains standards for customer interactions; creates and updates instructional materials for users.

* Participates in providing reference services to USAID and the public through regular duty at the reference desk and providing reference services using online and other research tools.

* Ensures quality and relevance of resources, procedures and responses for ready reference activities

* Contributes to a reference log or similar device(s) to help communicate current concerns and interests to all staff working on the reference desk.

* Works with collection development librarian to ensure that reference collection is up to date and appropriate for the purposes of the USAID library

* Maintains and ensures continuity and quality of reference related reporting requirements for library (tick sheets, etc.)

* Participates with other library staff in developing outreach activities for the library, aimed at increasing the visibility of the library throughout the international development community worldwide; maintains contacts with other development information specialists using a variety of methods, including the Internet.

* Stays abreast of the information needs and trends within USAID, including the areas of foreign assistance, economic development, and development organizations; stays abreast of trends in library and information science.

* Participates in briefings on library services to USAID and other user groups.

* Responsible for contributing to the DIS project as a whole, including those units outside of the library. Responsible for providing training to all members of the DIS staff, as well as informal mentoring of new DIS staff members, as appropriate.

* Contributes to the identification and retrieval of materials to be added to the Development Experience System (DEXS), USAID's online database.  

* Responsible for contributing to the reporting requirements of the DIS project, including maintenance of monthly statistics and completing entries in the DIS project Management Information System.

* Serves as an active member of the library team in managing everyday functions of the library and resolving regular issues that arise in day-to-day operations of the library.

* Other duties as agreed upon between the incumbent and supervisor.


* U.S. citizenship required.
* Master's degree in library science from an ALA-accredited program or equivalent combination of education and experience.
* Minimum 2 years experience as a reference librarian, with skills and ability to conduct in-depth reference interviews.
* Minimum 2 years experience with online database searching, including but not limited to DIALOG, Medline, Lexis-Nexis, and Dun & Bradstreet.
* Demonstrated proficiency with the Internet, World Wide Web, word processing and other computer software applications.
* Demonstrated experience with integrated library systems.

* Demonstrated achievement in outreach activities with, or working knowledge of, other international development organizations and colleagues.
* Ability to work effectively both independently and in a collegial relationship with the DIS staff.  Ability to work efficiently under pressure, and to organize and prioritize objectives and tasks with an attention to detail.
* Excellent oral and written communication skills.
* Knowledge of USAID, foreign affairs, foreign assistance, economic development, or developing countries required.

Interested candidates should forward resume, cover letter and reference position #KV1153 to: Academy for Educational Development/HR, 1825 Connecticut Avenue, NW, Washington, DC 20009, Fax 202-884-8413, [log in to unmask]   Only applicants selected for interviews will be contacted.