REMINDER: FLICC Meeting Announcement 2002-10 Introduction to Knowledge Management See a draft of the agenda below. This two-day workshop, created by Knowledge Management Consortium International (KMCI), offers a high-level and comprehensive introduction to Knowledge Management (KM) and is designed to equip federal information professionals with a basic understanding of KM theory and practice. After a short informational session on the present state of KM and its applicability to federal libraries and information centers, the workshop will feature sessions on: * KM Key Issues and Concepts including Knowledge, KM, Organizational Learning, Adaptive Systems, the Knowledge Life Cycle, a KM Framework, KM Practices, Information Technology, Innovation, and the Open Enterprise * KM and knowledge processing metrics * KM Information Technology Applications (including portals and a wide range of other software tools for knowledge production and integration) * KM Process Methodology Issues, Tools and Methods, including KM Life Cycle Methodology vs. KM Framework Methodology, Communities of Practice, Story-telling, Group Decision Process Methods. Date Monday, February 4, 2002--Tuesday, February 5, 2002 Time 9:00 a.m. - 4:30 p.m. (Registration begins at 8:30 a.m.; there is no entrance to the Library of Congress before 8:30 a.m.) Place Mumford Room, Sixth Floor, Madison Building, Library of Congress, 1st and Independence Avenue, S.E., Washington, D.C. Metro Capitol South Station (Blue and Orange Lines) Sponsor FLICC Education Working Group Registration $250.00--Call FLICC at (202) 707-48200 or visit the FLICC Educational Programs Web site at http://lcweb.loc.gov/flicc/mmeduc.html to register online. Information Call FLICC (202) 707-4800; TTY (202) 707-4995 ADA accommodations will be provided if requested five (5) business days in advance. Please contact (202) 707-4800 or [log in to unmask] Cancellations Cancellations must be called into the FLICC office (202-707-4800) 48 hours prior to the start of an educational program or the full fee will be charged. Draft of Agenda February 4, 2002 AM * Introduction, Overview, Objectives * What is Knowledge? What is Knowledge Management (KM)? * A Knowledge Life Cycle Framework, A KM Framework, KM and Culture PM * Generations of KM, KM Value Proposition and Information Technology Issues * Innovation and Sustainable Innovation * The Open Enterprise: A Normative Model for Sustainable Innovation February 5, 2002 AM * Knowledge and Knowledge Management Outcome Metrics * Knowledge Management Process Methodology (KM Life Cycle vs. KM Framework Methodology) * KM Knowledge Processing Tools and Methods (Communities of Practice, Storytelling, Knowledge Cafes, Group Decision Processes, Cultural Analysis, Value Network Analysis, Influence Network Analysis, other techniques.) PM * KM Information Technology Applications (Enterprise Information Portals and Enterprise Knowledge Portals, Portals and eBusiness) * Other IT-based Knowledge Production and/or Integration Tools (Collaboration, Data Mining, Balanced Scorecard, Agents, Group Decision Process Tools, Analytical Modeling and Simulation, Assessment Capture/Best Practices Software, other IT tools.) * Windup--What Do We Do On Monday Morning? KMCI and Faculty Bios KMCI, founded in 1997, is a non-profit organization devoted to developing a balanced view of knowledge management from the context of an organization. Balanced means to define knowledge management as part of a complex adaptive system involving people, processes, and tools. The end result of KMCI's efforts is to provide a practical, measurable application of KM to businesses and other organizations. For more information, visit their Web site at http://www.kmci.org/. Joseph M. Firestone, Ph.D. is Vice-President and Chief Knowledge Officer of Executive Information Systems (EIS), Inc. Joe has varied experience in consulting, management, information technology, decision support, and social systems analysis. He is a founding member of KMCI, its secretary, and executive vice president of education, research, and membership, the director of the KMCI Research Center, and the editor of the new journal Knowledge and Innovation Management: A Joint Journal publication of the KMCI and The Institute for Knowledge Management (IKM) of The George Washington University. Mark W. McElroy is the founder and president of Macroinnovation Associates, LLC, an innovation management consultancy based in Windsor, Vermont. Mark is a 24-year veteran of management consulting, having spent part of that time at Price Waterhouse, IBM, and as a partner at KPMG Peat Marwick. He is also board chair of the Sustainability Institute in Hartland, VT; inventor of the patent-pending 'policy synchronization method for improving organizational learning and business innovation; and President and board member of the KMCI.