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Machines and Accessories  No. 02-01


Date: February 1, 2002


Subject: Playback Machines Warranty Schedule



Attached is a table showing the current warranty status of
all recently produced audio machines by model and serial
number.  Below are some important items to remember when
processing machines for repair under warranty.

__Please read the warranty table carefully.  This table
supercedes all previous lists.

__Return machines that fail while still under warranty to
the manufacturer only.

__Be sure to assess equipment carefully before returning it
for repair under warranty.  If a machine fails to perform
properly, the MLA must complete an In-Warranty Defect
Identification form (#FR 153X) and include the form with the
machine being returned.

__Make sure that every C-1 machine returned for warranty
repair has its original battery.

Do not return machines that have suffered extensive patron
abuse or are obviously infested by vermin.  Report such
machines as "damaged beyond repair" to the NLS BPHICS
contractor for disposal according to established procedures.

Telex is the current manufacturer of C-1 machines and
performs E-1 machine repairs.  The address to use for Telex
warranty returns is:

Telex Machines C-1 and E-1 (repaired   see sticker on
machine):

Telex Communications, Inc.
West First Street
Blue Earth, MN 56013

C-1 machines repaired by Cintrex and under its warranty
should be returned to :

Cintrex Audio Visual
656 Axminister Drive
St. Louis, MO 63026

For more information contact:

Kevin Watson
Equipment Repair Officer
[log in to unmask]
(202) 707-9298

____________________________________________________________
Machine Warranty Status
as of January 2002



Model: C -1
Serial Numbers: 1 to 909,080
Status: Warranty has expired
Repair locally.


Model: C-1
Serial Numbers: 909,081 and higher
Status: Under warranty at least until 6-2-02.
Return to Telex for repair.


Model: C-1
Serial Numbers: ALL machines with
with "WR" sticker on bottom
Status:  Under warranty until one year after date on "WR"
sticker on bottom of machine  Return to Telex for repair.


Model:  C-1
Serial Numbers: ALL Cintrex repairs
Status: Under warranty until date on
sticker on bottom of machine.
Return to Cintrex for repair.


Model:  C-2
Serial Numbers: ALL
Status: Warranty has expired.
Machine under recall program.
Contact Jim Miller, ECO, at (202)
707-9321 for instructions.


Model: E-1
Serial Numbers: ALL
Status: Under warranty until one year
after date on sticker on bottom of
machine.
Return to Telex for repair.