Machines and Accessories Report No. 02-03 Date: March 1, 2002 Subject: Restructuring of NLS machine-repair support and parts ordering This Machines and Accessories report contains important information on two topics: the restructuring of NLS machine- repair support and communicating parts orders to NLS. These actions are effective immediately. __Restructuring__ The logistics and technical maintenance operations at NLS will function in two divisions. The Network Division Inventory Management Section will assume responsibility for processing and satisfying all requests for parts and supplies used by repair operations. The Materials Development Division Engineering Section will continue responsibility for technical management. The Engineering Section is responsible for functions such as training repair persons, developing technical training aids, purchasing material, guiding equipment maintenance, managing repair contracts, and long-term planning for technological change. __Contacts__ New parts orders should be sent by e-mail or fax; e-mail is the preferred method. To obtain information about processing and shipment please contact Ernest James, Kevin Cross, or Eric Clark in IMS: E-mail: <[log in to unmask]> with "parts" in the subject line Fax: (202) 707-9247 Phone: (202) 707-0761, (202) 707-9285, or 800-424-8567 For technical matters and training coordination please contact Kevin Watson in Engineering: Phone: (202) 707-9298 or 800-424-8567 Fax: (202) 707-0712 E-mail: [log in to unmask] __Mail Service__ NLS at 1291 Taylor Street NW has not received regular mail service from the United States Postal Service since mid- October 2001. It is not known when full service will resume. Orders for parts and supplies mailed to NLS after October 1 may not have reached us and may be lost. Thus, for any orders placed but not received, NLS receipt of the order should be verified by the requesting agency by phone, e-mail, or fax. Until regular mail service is reestablished, NLS will ship all parts orders via UPS or Federal Express. Packages for NLS should be sent by commercial carriers. For further information contact: Wells B. Kormann Chief, Materials Development Division [log in to unmask] or Carolyn Hoover Sung Chief, Network Division [log in to unmask]