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Resent with correct Announcement Number:  NLM-02-0152
National Library of Medicine
Vacancy Announcement
Opening date: 9/3/02
Closing Date: 9/24/02
The National Library of Medicine is currently recruiting for a
Librarian at the GS-13 level, salary range from $66,229 to $86,095.
This position will be for the Head of the Onsite Unit of the
Collection
Access Section (CAS), within the Public Services Division of the
Library.  The incumbent manages the circulation, retrieval and
delivery
operations to users from NLM's closed stacks.  Each day the Onsite
Unit
processes approximately 1200 - 1400 requests for materials from the
Library's closed stacks, filling an average 81% of the requests for
delivery to patrons in the NLM main Reading Room.  The incumbent makes
staff assignments and takes action to avert potential problem areas by
shifting staff responsibilities and processing functions as necessary.

Other duties include being available to patrons in the Reading Room on
a
daily basis and demonstrating a proactive attitude to ensure the
application of NLM customer service policies; responding in person or
by
correspondence to patron comments or concerns, providing special
access
to library materials and helping patrons locate items.  The incumbent
serves on committees as the NLM expert on issues related to
circulation
and onsite services.  The incumbent applies a thorough knowledge of
Voyager, the Library's Integrated Library System (ILS) to help library
patrons locate items and to train other staff in the use of the ILS.

The National Library of Medicine is located in Bethesda, Maryland on
the scenic campus of the National Institutes of Health, with the
campus
being one of the stops on area's Metro Transit System. Bethesda is a
suburb of Washington, DC and is located about eight miles north of the
City. Bethesda is noted for its many fine restaurants and Washington
is
known for it's beautiful scenery, many free museums, art galleries,
and
the National Zoo.

For a copy of the Vacancy Announcement (no. NLM-02-0152), please check
the NLM web site by going to the NLM home page at:
http://www.nlm.nih.gov and clicking on Job Opportunities at NLM,
located under General Information.