FLICC Meeting Announcement 2004-10

Teleconference Series for Library Technicians

Soaring to Excellence 2004
See below for details on each of the three programs in the series.

Now in its 10th year, the Soaring to Excellence series continues to
offer excellent programming on technical and workplace issues for
library technicians. This year, the series will feature three sessions:
manager and employee skills, technology skills, and professional

Each program will be supported by practical information, discussion
questions, worksheets, and bibliographies. For more information on the
sessions and for advance program materials, point your browser to

To avoid the unpredictable technical difficulties of live
teleconferencing, FLICC will present this series in a delayed video

Tuesday, January 13, 2004; Friday, February 27, 2004; Wednesday, April
28, 2004

9:30 a.m.-12:00 p.m. including one 10-minute break and a 30-minute Q &
A session  (Registration begins at 9:00 a.m. There is no entry to the
Library of Congress prior to 8:30 a.m.)

Place (Note: New Venue!)
Dining Room A, 6th floor, Madison Building, Library of Congress--Use
Main Entrance at 1st Street and Independence Avenue, S.E., Washington,

Capitol South (Orange and Blue lines)

College of DuPage, Glen Ellyn, IL, and the FLICC Education Working
Continuing Education Units (CEUs) are offered by the College of DuPage,

$90 (includes all three sessions). Participants must attend all
sessions. Seating is limited. Visit the FLICC Educational Programs Web
site at to register online or
call the FLICC office at (202) 707-4800.

Request ADA Accommodations five business days in advance at TTY (202)
707-6362 or [log in to unmask]

Call FLICC (202) 707-4800; TTY (202) 707- 4995

Cancellations must be called into the FLICC office (202-707-4800) 48
hours prior to the start of an educational program or the full fee will
be charged.

Three Practical Toolkits

A 10th Year of Training and Educational Opportunities for Library

A Basic Toolkit:
Good Manager and Good Employee Skills
Tuesday, January 13, 2004
The first teleconference covers the basic skills every library worker
needs to know: how to be a good employee, how to be a good manager,
communication, problem-solving, customer service, and conducting
effective meetings.

A Technology Toolkit: Survival Skills for Everyone
Friday, February 27, 2004
Technology skills are the focus of the second teleconference, with an
emphasis on computer and Internet basics. Topics include online
information retrieval, electronic communication, and software programs
everyone should know.

Professional Toolkit: Skills for Advancement
Wednesday, April 28, 2004
The third teleconference addresses skills required for professional
advancement. Topics include mentoring, professional portfolios, career
ladders, professional organizations and meetings. The session will also
offer information about the American Library Association's current
initiatives concerning library support staff.

Visit the Soaring 2004 Web site at