Hi Nellie,

Here is the posting. Please let me know if it comes through ok.  Salary level is around $52-58,000.  Anyone interested should apply through the BCBSFL site www.bcbsfl.com using the Research Information Technical Specialist job listing.  Applications should be as soon as possible.

Thanks

Dee Baldwin
Business Research Information Center
Blue Cross Blue Shield of Florida
Research Information Technical Specialist
Req Name        22933  
Requisition Number      B1549JUL04     
Job Type        Sr. Project/Sr. Operations Ana 
Shift   First  
Job class       Exempt 

Job Duties: Information Sourcing, Retrieval and Archiving. Serve as a resource for business information needs. Use business intelligence, knowledge management and library science expertise to source, capture, organize, and disseminate unstructured information for internal and external business clients. Build and establish collaborative relationships with internal CU team members' and business partners throughout the Enterprise. Translate information requests, needs to direct business partners to accurate, reliable sources, both internally and externally.

Support Planning, Training and Deployment of Enterprise Content Management/Taxonomy Tools. Assist in design, development, implementation and training for content management/taxonomy tools to support strategic and tactical business goals. Implement and maintain data storage system supporting library intranet site through transition to standard IT support and maintenance. Collaborate with Enterprise business partners to ensure content management and context management (taxonomy) processes support business needs, achieve measurable results and accomplish seamless sharing of information.

Provide Project Consultation on Knowledge Management/Market Intelligence Data Gathering Business Processes. Consult with internal business clients to define, document, and manage processes to capture and manage information. This includes the internal processes necessary to index, retrieve, and disseminate information important to the Enterprise, such as marketing, policy, competitive, medical, industry and competitive information; and archiving and categorizing information in an understandable and meaningful format useable by BCBSF employees.

Information Dissemination and Training. Maintain awareness and train staff through out the organization to use Enterprise content management tools and comply with policies and standards. Initiates education regarding information retrieval to support market intelligence, environmental scanning and public and internal policies. Set up processes for roll-out of knowledge management applications. Create and coordinate training and development courses on existing, new or upgraded knowledge management products and practices. Educate end users regarding opportunities for self-education.

Job Requirements: Bachelors degree or equivalent work experience and 6-8 years of related work experience required. Demonstrated Cataloging experience required. Library reference experience required. Library automation experience is required. Must be familiar with online resources (i.e. Nexis, Factiva and Dialog) required. PC skills (Word and Excel) required.

Business specific knowledge: Bachelors degree in a related field preferred. Masters degree in Library Science is desirable. Basic understanding of health industry terminology, knowledge management and business intelligence requirements of a corporation in the health/insurance industry is preferred. Understanding of project management methodology is preferred. Web design and development experience is preferred. Advanced knowledge of content management/taxonomy is preferred.

Physical Environment: Must be able to sit, walk, stoop, write, and file for 2+ hours per day; Must be able to lift, push, pull, and carry 11 to 25 lbs.; Must be able to hear to converse, hear to use the telephone, talk, and read at a distance of 1 to 5 ft.

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