Saw your recent plea on the ARSClist re digitizing. Did you try/were you able to get hold of a copy of Sharon Owen's paper? I have writtento her twice and not had any response, but I have heard more than one gushing review of how useful it is. We are looking into the matter for our own archives, and I'd like to take advantage of the experience of others. Sue Sue Bigelow City of Vancouver Archives [log in to unmask] (604) 736-8561 (604) 736-0626 Fax http://vancouver.ca/ctyclerk/archives/ <http://vancouver.ca/ctyclerk/archives/>