Any method of tracking no matter how much it may not reflect "actual" usage
is better than no  method.
Just see what happens when you terminate resources and subsequently their
absence "bites you in the back" because somebody (usually a VIP) needs them.

Most likely a good consistent statistical reporting scheme that explains the
inaccuracies may convince the Powers that Be of the importance of collection

M. Jessie Barczak, M.S.L.S.
Applications Developer, Taxonomy/Ontology
CIO/G-6 - Army Knowledge Online (AKO)
703-704-1882 (Belvoir DSN 654-1882)
MAILTO:[log in to unmask]
> "Wars are won by the soldier and the civilian working together." (Gen.
Omar Bradley)

-----Original Message-----
From: FEDLIB: Federal Librarians Discussion List
[mailto:[log in to unmask]]On Behalf Of Jim Cornelius
Sent: Thursday, August 11, 2005 4:12 PM
To: [log in to unmask]
Subject: Re: Methods to determine resource use?

      I can provide some negative information.
      Requesting patrons to indicate usage (even by such a simple method
as marking a score sheet stapled to the journal cover -- does not work
effectively.  Most ignored the sheet, and the few who marked it usually
did so only in response to a pointed request by our library tech, when
she noticed them returning the item without marking the sheet.
      Tasking the library tech with monitoring usage was also
ineffective, as her duties frequently distracted her from observing
patron behavior.
      Patron surveying has also proven ineffective for us.  Although
this Institute is fairly small, making follow-up reasonably feasible,
the return rate is too small to be useful.

Jim Cornelius, Reference Librarian
Jeannette Rankin Library Program
United States Institute of Peace
1200 17th Street, N.W., Suite 200
Washington, D.C.  20036

202 429-3851; [log in to unmask]

On Aug 11, 2005, at 1:54 PM, Janine Devereaux wrote:

> Please excuse cross-posting.  I'm appealing to as many of you as
> possible.
> Have you discovered successful ways to track print journal usage
> and database usage by your organization's staff?  We've been
> asked by management to use several methods to determine how much
> our resources are actually being used.  Rising subscription
> prices are a concern and most tracking methods used in libraries
> where I've previously worked didn't really provide accurate data.
> Although print journal usage is a major concern, I'm also looking
> for methods you may have used to measure database usage.
> Several of our database vendors can supply statistics on use but
> others cannot.  Also, if you have used any surveys successfully
> to help determine print journal or database usage, would you
> please send a copy to me?
> Thank you,
> Janine Devereaux, Librarian
> NOAA Coastal Services Center
> 2234 S. Hobson Ave.
> Charleston, SC 29405-2413
> Telephone: (843)740-1247  Fax: (843)740-1298
> Yesterday is history, tomorrow is a mystery, and today is a gift
> That's why they call it "the present"    (Loretta LaRoche)
> Any opinion expressed in this email does not necessarily reflect
> the views of the U.S. Government.