DATE : December 5, 2005 TO : Network Libraries FROM : Tom Martin Subject : Talking Books web contact form A new project is under way to notify network libraries of interested potential patrons in their service areas. Since September 2005, as part of the NLS public outreach campaign, the public relations firm Fleishman-Hillard has been placing online banner ads for Talking Books that link interested individuals to the NLS home page. In January, the home page will feature the same banner ad which will be linked in turn to a web form that will enable users to leave contact information. On submitting the form, users will be sent a thank-you e-mail from an account at NLS. The contact information will be saved in a secure database which will be processed nightly. When there is new contact information, an e-mail notification to the appropriate regional library will provide a link to a secure web page where the contact information is available. Libraries may then contact people in their region who have expressed an interest in their service. These notification e-mails should be directed to an in-box that is monitored every day. Many regional libraries maintain a general in-box, with an address such as [log in to unmask] It is appropriate for notification e-mails to be directed to a librarys general inbox. NLS will provide Fleishman-Hillard with the following elements from the network library database: 1. State name 2. Library name 3. Library e-mail 4. Library phone 5. Contact person (regional librarian) 6. Contact's e-mail 7. Contact's phone Regional libraries should check and update as necessary their e-mail addresses by December 12, 2005. If address changes are to be made for this project, libraries should use the administrator login for the Network Library Services web site and update the organization and contact information in the network database area of the site. Regional libraries that want additional e-mail accounts to receive notice of new contacts should notify their network consultant by December 12. Once the project begins, libraries can update their target e-mail account(s) via the contact list page. NLS plans to begin this project in January, after the database has been created at Fleishman-Hillard and populated with the appropriate library e-mail accounts. For more information contact: Tom Martin Assistant Chief, Network Division [log in to unmask]