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On 5/1/07, Michele Combs <[log in to unmask]> wrote: > Has anyone done any formal or informal evaluation of the effect of EAD on the > public service staff? No formal study, but I can tell you that writing EAD's drive some staff absolutely crazy. :) Alex -- --------------------------------------------------------------------------- Project Wrangler, SOA, Information Alchymist, UX, RESTafarian, Topic Maps ------------------------------------------ http://shelter.nu/blog/ --------