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        Machines and Accessories Report:   08-03
        
        Date: October 3, 2008
        
        Subject:  Cassette book machine warranty handling
        
        
        The table attached shows the current warranty status of all recently produced or
        repaired cassette book machines by model and serial number.  Please remember the
        following items when processing under-warranty machines for repair.
        
        --     Read the warranty table carefully.  All Telex warranties from production and
       warranty repair have expired.
        
       --      Be sure that machines returned under warranty are directed to the correct
       address.
        
       --      Be sure to assess equipment carefully before returning it for under-warranty
       repair.  If a machine fails to perform properly, the machine-lending agency
       must complete an In-Warranty Defect Identification form (#FR153X) and
       include this form with the returned machine.
        
       --      Do not return machines that have suffered extensive patron abuse or that are
       obviously infested with vermin.  Report these machines "damaged beyond
       repair" to NLS BPHICS contractor for removal from your records according
       to established procedures.  These machines should be shipped for disposal as
       directed  by Jim Miller, equipment control officer.
        
       SWR, Inc., performs repairs on E-1 machines and will also repair C-1 machines
       this year.  SWR warranty returns should be sent to:
        
       SWR, Inc.
       3122 Highway 2321 South
       Troy, AL 36081        
        
        C-1 machines repaired and under warranty by Cintrex should be returned to:
        
        Cintrex Audio Visual
        656 Axminister Drive
        St. Louis, MO  63026
        
        For further information contact: 
        
        Kevin Watson
        Equipment Repair Officer, Engineering Section
        (202) 707-9298
        [log in to unmask]
____________________________________________________________________                    
                 


 MACHINE STATUS as of SEPTEMBER 2008
                                      
                                      
                                                        
                                      
                                      
 MODEL:                        C-1  Telex Past production
 SERIAL NUMBERS:              All
 STATUS:                      Warranty has expired.  Repair locally
                                      
                                      
 MODEL:                        C-1   Repaired at Cintrex
 SERIAL NUMBERS:               All Cintrex repairs
 STATUS                         Under warranty until date
 Make sure machine was repaired at Cintrex
 



MODEL                 E-1, C-1
SERIAL NUMBERS:       All SWR repairs
STATUS:              Make sure machine was repaired at
SWR

                          
For further information contact:  
               
Kevin Watson
Equipment Repair Officer, Engineering Section
(202) 707-9298
[log in to unmask]