The Northwest Digital Archives Usability Design Working Group has conducted a number of studies on the NWDA website. You can find the resulting reports from rounds 4 and 5 at http://orbiscascade.org/index/usability-design-working-group-reports
On Jan 6, 2009, at 7:58 AM, Joyce Chapman wrote:
We are redesigning our finding aid at the Southern Historical Collection and will be doing some usability testing this year. I've been reading what literature I can find out there on finding aid usability studies, but have been surprised at how little published work there is. I can't help but think that between all of us there must be a greater store of communal knowledge on this subject, whether it's information passed by word of mouth from public services, informal surveys, unpublished findings, etc. I would love to hear from anyone willing to share their own institution's findings or experiences.
(Southern Historical Collection at the University of North Carolina at Chapel Hill)
Program Manager, Northwest Digital Archives
Orbis Cascade Alliance
Missoula, MT 59801
fax (860) 540-8281