The sad thing is that there is nothing they can do about lost data  
except give you replacement blank media. Remember the notice on  
Scotch audio tapes about limitations of liability? Same here.

The unfortunate lesson here is multiple backups are the only secure  
digital archives...


On Jan 27, 2010, at 12:30 PM, Graham Newton wrote:

> HHB is well known for blank media and as you noted, CD recorders  
> and other equipment.
> They are responsive to any problems with their products and I would  
> suggest you contact them about the problems you are encountering...  
> I'm sure they would want to know about it, and do something about it.