NLS Operations Alert No. 10-62 DATE : September 2, 2010 TO : Network Libraries FROM : Bob Norton, Head, QAS Subject : Change of address for DTBM RMAs Effective immediately, the Return Merchandise Authorization (RMA) address for digital talking-book machines (DTBMs) has been changed. The new return address is: Shinano Kenshi Corporation RMA Department 6065 Bristol Parkway Culver City, CA 90230 For more information contact: Bob Norton Head, Quality Assurance Section [log in to unmask]