World Library and Information Congress

78th IFLA General Congress and Assembly 11-17 August 2012, Helsinki, Finland


Satellite Pre-conference

August 9, 2012

University of Turku, Turku, Finland


IFLA Statistics and Evaluation Section

IFLA Management and Marketing Section

IFLA Academic and Research Libraries Section


Library’s Efficiency, Impact and Outcomes

Statistical Evaluation and Other Methods as Tools for Management and Decision-making


The radical change in the operational environment of libraries has set new challenges for library leadership and management. The traditional method for libraries has been collecting a substantial amount of statistical data. This is no longer enough for modern management. New ways of analysing efficiency, impact and outcomes measurement are needed to obtain better data and information for marketing and managing as well as demonstrating the impact of libraries. In addition to the quantitative data, one also needs qualitative data and methods of identifying users’ needs. Finally, combining different types of results and data will provide new possibilities in fighting for the library’s resources and meeting the users’ service needs.


Main themes


1                    Statistical analysis and qualitative methods as tools for the advocacy of libraries

2                    Evidence based management

3                    Case studies about efficiency, impact and outcomes measurement


Preliminary programme


8 Aug 2012              Library tours and delegate reception

9 Aug 2012              The conference


Important dates


1st December 2011    Deadline for submitting abstracts:  Proposals for papers should be in English and include a structured abstract of no longer than 150 words and biographical details of the author.


                                 The papers will undergo a review process by the Evaluating Committee and eight to ten papers will selected for this one day conference.


                                 The abstracts should be sent to:

                                 Markku Laitinen, the National Library of Finland, [log in to unmask]

February 2012          Notifications of acceptance by the end of February 2012


1st June 2012           Deadline for submitting full text of paper: the paper should be no more than 3000 words in length. The paper should be in one of the IFLA official languages, but the conference language is English. If the paper is in any of other official IFLA languages than English, an accompanying translation in English must be attached.


End 2012/early 2013  Publication of proceedings: Electronic publication to be decided.


Instructions for preparing a structured abstract


Include a structured abstract with the following format of no more than 150 words (excluding the subheadings):


Objective:          What were the reasons for writing the paper or the aims of the research?

Background:      What were the context and motivation for the study?

Method:             How were the objectives achieved? Include the main method(s) used for the research. What were the approach to the topic and the theoretical or subject scope of the paper?

Results:              What was found in the course of the work? Summarize the key findings.

Conclusion:        What were the key conclusions based on the findings?

Application:       What applications are identified?


Evaluating Committee


-                     Markku Laitinen, Finland, Statistics and Evaluation Section, Chair of Evaluating Committee

                      Planning Officer

                      The National Library of Finland

                      Email: [log in to unmask]


-                     Wanda Dole, USA, Statistics and Evaluation Section

                      Dean of Library

                      University of Arkansas-Little Rock

                      Ottenheimer Library

                      Email: [log in to unmask]


-                     Àngels Massísimo i Sanchez de Boado, Catalonia, Spain, Management and Marketing Section

                      University of Barcelona

                      Faculty of Library and Information Science

                      Email: [log in to unmask]


-                     Päivi Kytömäki, Finland, Management and Marketing Section

                      Library director

                      Oulu University Library

                      Email: [log in to unmask]


-                     Silvère Mercier, France, Management and Marketing Section

                      Social Media Librarian

                      Bibliothèque Publique d’Information - Centre Pompidou

                      Email: [log in to unmask]


-                     Jarmo Saarti, Finland, Academic and Research Libraries Section

                      Library director

                      University of Eastern Finland Library

                      Email: [log in to unmask]


-                     Chao-chen Chen, Taiwan, Academic and Research Libraries Section

                      Professor and University Librarian


                      Email: [log in to unmask]


-                     Corey Sue, Canada

                      Director, Finance and Facilities

                      UBC Library

                      University of British Columbia

                      Email: [log in to unmask]


Consultative members


Kristiina Hormia-Poutanen, Finland

Head, National Electronic Library Services

The National Library of Finland


Ulla Nygrén, Finland

Library director

Turku University Library

Mr. Markku A. Laitinen
Planning Officer
The National Library of Finland
P.O. Box 26 (Teollisuuskatu 23-25)
Tel + 358 (0)9 191 44 033
GSM + 358 (0)50 435 6172
E-mail [log in to unmask]

Aimee Babcock-Ellis, MLS
(cell phone) 518-225-7127
[log in to unmask]

Carpe Diem

“Life is not anything, but an opportunity for something.”
 – Johann Wolfgang von Goethe