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  4. Are we (and should we be) in the business of controlling headings or supplying hotlinks?

Yes.

If we don't control headings, our catalogs are a mess, our readers are ill-served, and we're no better off than trying to find an author in Amazon. A slightly surprising aspect of working so closely with curators and reference staff at the Folger was to discover that they care *very much* about authority control, and want more of it, not less.  


Deborah J. Leslie, M.A., M.L.S. | Head of Cataloging, Folger Shakespeare Library
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