Print

Print


Hi Goran:

I am leaning more toward thinking the problem is web-based e-mail clients, which may use a different 
default for how the "reply" command works (and it may or may not be changeable by the user). I don't 
use web-based e-mail so I don't know enough about what standards (if any) apply to these clients to 
comment. A "standard" client like Outlook, Outlook Express and whatever the standard e-mail programs 
on Macs and iOS devices are, seem not to have this problem, if I am understanding what Roger and Joe 
and Dan have reported (I think they said they all use web-based e-mail; we haven't heard back from 
Bob O. yet).

The more we discuss this, the more I lean toward blaming non-standard software or software 
implementation, rather than end users.

-- Tom Fine

----- Original Message ----- 
From: "Goran Finnberg" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, August 17, 2012 4:44 AM
Subject: [ARSCLIST] Email replay to adress problem


> Tom Fine:
>
>> When I get an e-mail from you and the other guys
>> I mentioned, a message posted to the ARSCList,
>> when I hit REPLY (in Microsoft Outlook Express
>> mail client), the TO field comes up as your personal
>> e-mail address, not the ARSCList address.
>
> This is my experience to.
>
> It is caused by the user not setting up his email client correctly.
>
> Most email clients work as follows:
>
> Go to:
>
> Mail & News preferences
>
> There should be something like:
>
> Identity
>
> There you will find the following to be filled in by the mail client user:
>
> Your email:
>
> Replay To Adress:
>
> If the Replay To Adress has been filled in, normally by the user email
> adress then this email adress will ALWAYS come up as the replay to adress no
> matter what.
>
> You fix this problem by leaving this field blank.
>
> And it is only fixable by the email client user themself....no fiddling with
> the ARSC server software will fix this problem.
>
> -- 
> Best regards,
>
> Goran Finnberg
> The Mastering Room AB
> Goteborg
> Sweden
>
> E-mail: [log in to unmask]
>
> Learn from the mistakes of others, you can never live long enough to
> make them all yourself.    -   John Luther
>
> (\__/)
> (='.'=)
> (")_(") Smurfen:RIP
>