TODAY IS THE LAST DAY TO REGISTER FOR THE JOINT SPRING WORKSHOP!
Come take advantage of this one-day local workshop to network with colleagues and learn some tips and strategies to be a better communicator.
Hear Kerry Keegan speak on generational communication. Kerry Keegan is currently employed as a Customer Service Agent for Atlas Systems and strives to attain its mission of “Library Excellence through Efficiency,” while supporting and training users in the company’s ILLiad, Ares, and Aeon products. From 2009 to 2012, she served as Head of Access Services for Stony Brook University’s Health Sciences Library. Her interests include semantic technologies, andragogy, and creative uses of limited budgets. She holds a BA in English from Stony Brook University, a MS in Library and Information Science from Queens College, and a Master of Professional Studies degree, with a focus on Human Resource Management from Stony Brook University. She also serves as Section Editor for RUSA STARS. She recently authored “X, Y and Z are Call Numbers, Not Co-workers: Communicating Through Generational Differences.”
Joint Spring Workshop - April 24, 2013 - "Strategic Communications: Technology, Generations, and Cultures"
Click here to register: http://dc.sla.org/events/?ee=220
As information professionals, we communicate with our users, staff, C-Level, patrons, and each other every day with a myriad of technological devices, languages, infographics, styles and tones. Why does it feel like we are all talking at cross-purposes? Whether communicating your value to a VIP or just trying to stay in touch with your multi-generational staff, speaking across cultures, generations and technology platforms while still adhering to the strategic goals of your library and parent organization, can be formidable. This workshop will present a variety of different communication challenges (either generational, intercultural or via technology) and will look at methods to strategically navigate them to get your message across. It will also help you hear and understand the communications and motivations of others more effectively.
Lee Rainie - Pew Research Center's Internet & American Life Project
Jamie Gelbtuch – Founder and Principal Consultant of Cultural Mixology, a company that “designs, delivers, and facilitates cross-cultural and language training programs in academic, business, and expatriate environments.”
Kerry Keegan – Author of “X, Y and Z are Call Numbers, Not Co-workers: Communicating Through Generational Differences”
Wednesday, April 24 from 9:00 am to 4 pm, continental breakfast and lunch are included.
Library of Congress, Madison Building, Mumford Room
METRO: Blue & Orange Lines, Capitol South
$60 DCLA, LLSDC, DC/SLA, FEDLINK, MDLA and VLA members
$25 Students/Retirees/Job Seekers