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Dear Mark, Changing the permissions to modify in the AT folder did the trick. Thanks so much for pointing me to the solution! Best, Alison ************************************************ Alison Hinderliter - [log in to unmask] Manuscripts and Archives Librarian The Newberry Library 60 W. Walton St. Chicago, IL 60610-7324 (312) 255-3694 FAX (312) 255-3646 Gifts to the Annual Fund help preserve the Newberry's collection and make it accessible to the thousands of people who use the Newberry each year. Learn more or make a gift at www.newberry.org/donate. -----Original Message----- From: "Custer, Mark" <[log in to unmask]> To: [log in to unmask] Date: 04/07/14 07:31 AM Subject: Re: Query for AT users - importing EAD errors question Hi, Alison. I vaguely remember something similar happening when switching to Windows 7, as well. Are you running the application as an administrator? See here for more information: http://archiviststoolkit.org/node/283 If none of those fixes work, can you attach a copy of an EAD file that won't import? Mark From: Encoded Archival Description List [mailto:[log in to unmask]] On Behalf Of Alison Hinderliter Sent: Saturday, April 05, 2014 5:17 PM To: [log in to unmask] Subject: Query for AT users - importing EAD errors question Hi all, Since the Archivists' Toolkit Users Group Listserv (ATUG-L) is no longer viable, I'm appealing to this list for help. In the recent past I have been able to import EAD into AT without an issue. In the past few months, however, my organization has upgraded all of its workstations to Windows 7 from XP, replacing all of the old CPUs. We re-installed AT version 2.0.0 - update 15, and now when I attempt to import EAD, I get the error message "Problem with the XML parser." I looked through the archived ATUG-L posts about this and tried the various solutions offered in the past: 1. I've tried removing the DOCTYPE declaration before importing, as someone suggested. 2. I've checked my access level, and it's level 5 (some people were having problems if they were logged in at level 4). The weird thing is that xml files that imported just fine before the Windows 7 upgrade don't import now. Is anyone else having problems of this nature? Thanks, Alison ************************************************ Alison Hinderliter - [log in to unmask] Manuscripts and Archives Librarian The Newberry Library 60 W. Walton St. Chicago, IL 60610-7324 (312) 255-3694 FAX (312) 255-3646 Gifts to the Annual Fund help preserve the Newberry's collection and make it accessible to the thousands of people who use the Newberry each year. Learn more or make a gift at www.newberry.org/donate. Normal 0 false false false EN-US X-NONE X-NONE