NLS Operations Alert

No. 16-32

DATE          :  March 29, 2016
TO                :  Network Libraries
FROM         :  Shana Osborne, Equipment Control Officer, Network Division
SUBJECT   :  High-volume player and headphones

NLS has developed a high-volume version of the digital talking-book machine (DTBM) for use by patrons who are hearing impaired. The high-volume player, which is paired with a headset, is available as a standard or advanced (DS-1/DA-1) model that has been programmed to have an amplified volume up to 120 dB. It can be issued only by NLS and will bear a warning label. The high-volume feature only works with the set of stereo headphones that NLS provides. The pairing replaces the amplifier/headset accessory.

To receive a high-volume player and headset, a patron must provide certification of hearing impairment by a physician or audiologist. An agency may assist an eligible patron with obtaining a high-volume player and headset by downloading a high-volume player application from<> and returning the patron's completed and fully signed application to the NLS equipment control officer (ECO) via email at [log in to unmask]<mailto:[log in to unmask]> or fax at (202) 707-0712.

Lending agencies are required to retain the original completed applications and will continue to provide service to patrons with high-volume players. Patrons are asked to return their current player upon receipt of a high-volume player and headset. A return label will be included with the high-volume player.

For more information contact:
Shana Osborne
Equipment Control Officer
[log in to unmask]<mailto:[log in to unmask]>