Here’s the latest word that I have on the “Pop-up issue” in the Story Map SERIES template.


From what it sounds the bug has been passed along to their development folks.


Please note that from what we can tell the Story Map BASIC template works properly.






Butch Lazorchak

IT Project Manager

Geospatial Hosting Environment project

Library of Congress

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From: Esri Customer Care [mailto:[log in to unmask]]
Sent: Thursday, June 23, 2016 12:40 PM
To: Lazorchak, William; [log in to unmask]
Subject: Esri Case #01788902 - Possible CSS issue with StoryMap Basic Web Applicatio


Hello Butch,

I took a closer look at the enhancement and it has been passed along to Development and the status says 'new'. I have looped in your Technical Account Manager, Allison Rost. She can provide you with further information regarding with your enhancement ENH-000097212. 

Allison Rost
email: [log in to unmask]
phone:  (703) 506-9515 X8797

Thanks Butch!

Kind regards,
Esri Support Services
(888) 377-4575 (USA)
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