Hi, FEDLIBbers, We are looking at migrating to LibAnswers as a way of receiving, tracking, managing, and analyzing incoming inquiries, and wanted to hear other FEDLIBers' experiences with LibAnswers. One hang-up we have is they are not FedRAMP-certified--it sounds like they store data in an Amazon cloud, but not in Govcloud. We are wondering if this was an issue for other federal libraries, too? Your feedback is appreciated! Thanks, Brynne Brynne Norton Information Services Team Lead Cadence Group NASA Goddard Space Flight Center Library Code 272 301-286-4746 [log in to unmask]<mailto:[log in to unmask]>