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Hi, FEDLIBbers,

We are looking at migrating to LibAnswers as a way of receiving, tracking, managing, and analyzing incoming inquiries, and wanted to hear other FEDLIBers' experiences with LibAnswers.

One hang-up we have is they are not FedRAMP-certified--it sounds like they store data in an Amazon cloud, but not in Govcloud. We are wondering if this was an issue for other federal libraries, too?

Your feedback is appreciated!

Thanks,
Brynne


Brynne Norton
Information Services Team Lead
Cadence Group
NASA Goddard Space Flight Center Library
Code 272
301-286-4746
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