Hi, FEDLIBbers, 

 

We are looking at migrating to LibAnswers as a way of receiving, tracking, managing, and analyzing incoming inquiries, and wanted to hear other FEDLIBers' experiences with LibAnswers.

 

One hang-up we have is they are not FedRAMP-certified--it sounds like they store data in an Amazon cloud, but not in Govcloud. We are wondering if this was an issue for other federal libraries, too?

 

Your feedback is appreciated!

 

Thanks,

Brynne


 

Brynne Norton

Information Services Team Lead

Cadence Group

NASA Goddard Space Flight Center Library

Code 272

301-286-4746

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