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If you're not actually getting all the speed you're paying for, it makes sense to move to newer equipment. It's easy to test this with e.g. Speedtest.net (via Ethernet from your router, not WiFi). Even if you are getting all the speed you're paying for, or it seems like it, a newer modem may be beneficial in terms of relieving network congestion, both for you and for others. (Long term, it'll also enable higher speed tiers.)

-------- Original Message --------
From: Stewart Gooderman <[log in to unmask]>
Sent: Friday, September 14, 2018 06:09 PM
To: [log in to unmask]
Subject: Re: [ARSCLIST] AW: [ARSCLIST] Data mining, was: ARSC Facebook Group?

>
> I use Comcast at home. I like it. But I don’t trust Comcast. I bought my own modem (coupled with Apple’s router) when they raised the rental fee last time. It’s been working fine without a problem. They occasionally tell me that my modem is old and I’m not getting the speed I should be getting, but like your scenario, I don’t trust what Comcast says. It’s working extremely fast, so why change? Every 6 months, give or take a month, the time stamp on the TV service goes kooky and I chat with them to reset my cable box. They resist. I persist. And all goes right again.
> 
> Your internet provider might offer fibre optic, but you’ll need to have cables drawn into your office/residence. It might offer an alternative. I have it from ATT in my office. I think cable is better, but my office wasn’t wired for cable and ATT rewired me for free as they desperately wanted the business.
> 
> DrG
> 
> 
> > On Sep 14, 2018, at 2:56 PM, Lou Judson <[log in to unmask]> wrote:
> > 
> > I noticed an $20 increase in my bill, so I enquired. They reduced my bill to the introductory amount, and suggested that my ten year old modem needed updating. When the service tech came, he suggested I use their modem as a rental. Then I discovered the upload speed went down.
> > 
> > I am still wondering if I bought my own modem if the up speed would still be throttled. A new modem costs about six months rental on theirs. I might get one and pay the G*****n extra!
> > 
> > But it doesn’t matter all that much, it is just annoying dealing with corporoconglomerates with no competition. That’s why I want the 2005 internet back! :-)
> > <L>
> > Lou Judson
> > Intuitive Audio
> > 415-883-2689
> > 
> > On Sep 14, 2018, at 2:33 PM, Stewart Gooderman <[log in to unmask]> wrote:
> > 
> >> Dear Mr L,
> >> 
> >> Did you not inquire on upload speed before you upgraded?
> >> 
> >> Comcast does have 2 GB upload *and* download availability in select markets, but you’ll have to pay $$$.
> >> 
> >> Would it be better to cancel and return to your original plan?
> >> 
> >> DrG
> >> 
> >> 
> >>> On Sep 14, 2018, at 2:17 PM, Lou Judson <[log in to unmask]> wrote:
> >>> 
> >>> Net unneutrality means big things to me - when Comcast recently upgraded my conneciton, I was able to get triple the dowload speed, but half the upload speed! Sending hour long auio up now takes a lot longer.
> >>> 
> >>> Grrr.
> >>> 
> >>> I still think the internet was best in 2005, downhill ever since.
> >>> <L>
> >>> Lou Judson
> >>> Intuitive Audio
> >>> 415-883-2689
> >>> 
> >> 
> >> 
> > 
>