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We had similar problems with our 2000 model.  Eventually we are able to get permission to use it as a standalone machine unconnected to the network.  We wrote our files onto a CD-R and then carried it to a machine on the network to get the .pdf file’s off.

James Agenbroad Technical Information Specialist
Technical Library FCDD-RLD-CL
2800 Powder Mill Rd
Adelphi MD 20783-1138
(301) 394-2536 | DSN 290 3526 [log in to unmask]<mailto:[log in to unmask]>
Library's email:  [log in to unmask]

US ARMY RESEARCH LAB
FCDD-RLD-CL  TECHNICAL LIBRARY
2800 POWDER MILL RD
ADELPHI MD 20783-1138



From: Federal Librarians Discussion List <[log in to unmask]> On Behalf Of Nickle, Holly
Sent: Friday, July 19, 2019 10:32 AM
To: [log in to unmask]
Subject: [Non-DoD Source] [FEDLIB] Microfiche/film scanner

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Hi All,
    We currently have a ScanPro3000 Microfiche/film scanner but with the most recent IT security updates, we are no longer able to get the software to run.

Wondering if anyone is running a system that is working and is compatible with government IT security?  If so, what is it?

Thanks.
--
Holly N Nickle
Chief, Public Services
U.S. Geological Survey Libraries Program
12201 Sunrise Valley Drive | Reston, VA 20192 USA
[log in to unmask]<mailto:[log in to unmask]> < Caution-mailto:[log in to unmask] >   | Voice: 703.648.6207