NLS Operations Alert No. 19-54
DATE : August 6, 2019
TO : Network Libraries
FROM : Stephen Prine, Assistant Chief, Network Division
SUBJECT : Issues impacting BARD
NLS has become aware that there are current system wide technical issues that may slow attempts to download books and magazines through BARD. NLS is working with the appropriate Library of Congress offices to resolve these issues. Please let patrons who inquire know that the problem is being addressed.
Unrelated to the download issues, the Library of Congress will conduct a planned power outage from 5 p.m. ET on Friday, August 9, through Sunday, August 11, during which most of the Library’s public websites, including NLS BARD and the NLS public websites, will be unavailable. Downloads to personal smart devices will continue to be playable during this time, but patrons will not be able to download new material.
We are sorry for the inconvenience this may cause. For more information, visit: https://go.usa.gov/xytKQ.
For more information, please contact:
Assistant Chief, Network Division