NLS Operations Alert No. 19-70


DATE                     :               October 8, 2019                       

TO                          :               Network Libraries

FROM                   :               Meredith Beckhardt, Head, Reference Section

SUBJECT               :               Emails sent from the Single Sign-on (SSO) system


On Friday, October 4, 2019, the NLS Single Sign-on (SSO) system sent out two emails to many network staff from sender “nlsbard” or <[log in to unmask]> with the subject line “AAA account information.” Please note the following:

1.            These were legitimate emails from NLS.

2.            These were not a phishing or spam attempt from another entity.

3.            The SSO username and temporary passwords will not affect your current BARD account, nor were these related to BARD.

4.            If you blocked this sender, please unblock so that future password resets will arrive to your email address.


NLS acknowledges the [log in to unmask] sender has caused confusion and more information on this “nlsbard” sender should have been provided in Operations Alert 19-67.


For more information, please contact:

Meredith Beckhardt

Head, Reference Section

[log in to unmask]