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NLS Operations Alert No. 21-35 DATE : May 3, 2021 TO : Network Libraries FROM : Neal Graham, Head, Logistics and Facilities Management SUBJECT : Continued outage of WOW2 warehouse ordering system NLS continues to experience problems with the transition from the Web Ordering and Warehousing System (WOW) to the new WOW2 system. We expect the system to be operational by close of business May 10. We apologize for any inconvenience this outage has caused. If you have immediate questions or concerns, please contact your network consultant: Pamela Davenport [log in to unmask]<mailto:[log in to unmask]> Midlands and West Conferences MaryBeth Wise [log in to unmask]<mailto:[log in to unmask]> South and North Conferences