NLS Operations Alert
DATE : September 28, 2021
TO : Network Libraries
FROM : Zaneta Watson, Head, Audio and Braille Production Section
SUBJECT : Magazine on Cartridge Return Policy
Although NLS has moved to a single producer for Magazine on Cartridge (MOC), network libraries and patrons should continue to return magazine cartridges using the pre-addressed return label provided. There is no extra step required at this time. The former MOC producer is still processing returned cartridges on behalf of NLS. This system ensures that outstanding cartridges are checked in successfully without patrons or network libraries having to update or swap out the return labels.
Furthermore, network libraries should forward any issues concerning MOC or the MOC check-in process to their Network Consultant. We ask that network libraries not contact the NLS MOC contractor directly.
Head, Audio and Braille Production Section