NLS Operations Alert

 

No. 21-67

 

DATE           :         September 28, 2021

TO                :         Network Libraries

FROM          :         Zaneta Watson, Head, Audio and Braille Production Section

SUBJECT     :         Magazine on Cartridge Return Policy

 

Although NLS has moved to a single producer for Magazine on Cartridge (MOC), network libraries and patrons should continue to return magazine cartridges using the pre-addressed return label provided. There is no extra step required at this time. The former MOC producer is still processing returned cartridges on behalf of NLS. This system ensures that outstanding cartridges are checked in successfully without patrons or network libraries having to update or swap out the return labels.

 

Furthermore, network libraries should forward any issues concerning MOC or the MOC check-in process to their Network Consultant. We ask that network libraries not contact  the NLS MOC contractor directly.

 

For questions, please contact us at [log in to unmask] with a cc: to [log in to unmask].

 

Zaneta Watson

Head, Audio and Braille Production Section

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