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---------- Forwarded message ----------
Date: Mon, 24 Mar 1997 12:04:41 EDT
From: "r. lee hadden" <[log in to unmask]>
Reply-To: [log in to unmask]
To: [log in to unmask]
Subject: JOBS: Corp. Automation Libn- NY

------- Forwarded Message Follows -------
Date:          Fri, 21 Mar 1997 15:54:18 EST
Reply-to:      Library and Information Science jobs mailing list
               <[log in to unmask]>
From:          Charlie Carroll <[log in to unmask]>
Subject:       Job Posting
To:            [log in to unmask]

This is a re-listing since new positions have opened recently.


LIBRARIAN - CUSTOMER SUPPORT LIAISON

______________________________________________________________________________

Excellent opportunity for an individual interested in a career in library
automation. This challenging position entails travel (50%) and telephone
work in training/supporting automated libraries. Individual will
investigate, test, and diagnose problems reported by customers. In addition,
the position works closely with programmers and system technicians
resolving reported problems as well as working with customers in profiling
systems to meet needs.

We are looking for an individual who enjoys the challenge of problem solving
and helping staff work with an automated system. We service 300+ libraries
around the United States with our functionally rich library information
systems.

Individual must be comfortable working in front of groups, have telephone
poise and enjoy working in a faced-paced, team-oriented environment of
librarians and software technicians.

QUALIFICATIONS: Position requires a Masters Degree from an ALA accredited
program, excellent communiciations and interpersonal skills along with a
strong committment to service. In addition, candidate should understand
concepts of conflict resolution, problem solving, and priority managememt.
Experience with library automation systems and a good understanding of
library practices/procedures is a plus.

LOCATION: The position is located in Syracuse, NY.

SALARY: Beginning at $26,000.

Gaylord provides an excellent benefit package. Excellent working conditions
with a high visibility career in a growth business.

APPLICATIONS: Send resume and name of three references to:
        Director of Personnel, Gaylord Bros., Inc., PO Box 4901, Syracuse,
                NY 13221.
        By FAX: 315/451-4760

All responses will be handled confidentially. EEO/AA