---------- Forwarded message ---------- Date: Mon, 24 Mar 1997 12:04:41 EDT From: "r. lee hadden" <[log in to unmask]> Reply-To: [log in to unmask] To: [log in to unmask] Subject: JOBS: Corp. Automation Libn- NY ------- Forwarded Message Follows ------- Date: Fri, 21 Mar 1997 15:54:18 EST Reply-to: Library and Information Science jobs mailing list <[log in to unmask]> From: Charlie Carroll <[log in to unmask]> Subject: Job Posting To: [log in to unmask] This is a re-listing since new positions have opened recently. LIBRARIAN - CUSTOMER SUPPORT LIAISON ______________________________________________________________________________ Excellent opportunity for an individual interested in a career in library automation. This challenging position entails travel (50%) and telephone work in training/supporting automated libraries. Individual will investigate, test, and diagnose problems reported by customers. In addition, the position works closely with programmers and system technicians resolving reported problems as well as working with customers in profiling systems to meet needs. We are looking for an individual who enjoys the challenge of problem solving and helping staff work with an automated system. We service 300+ libraries around the United States with our functionally rich library information systems. Individual must be comfortable working in front of groups, have telephone poise and enjoy working in a faced-paced, team-oriented environment of librarians and software technicians. QUALIFICATIONS: Position requires a Masters Degree from an ALA accredited program, excellent communiciations and interpersonal skills along with a strong committment to service. In addition, candidate should understand concepts of conflict resolution, problem solving, and priority managememt. Experience with library automation systems and a good understanding of library practices/procedures is a plus. LOCATION: The position is located in Syracuse, NY. SALARY: Beginning at $26,000. Gaylord provides an excellent benefit package. Excellent working conditions with a high visibility career in a growth business. APPLICATIONS: Send resume and name of three references to: Director of Personnel, Gaylord Bros., Inc., PO Box 4901, Syracuse, NY 13221. By FAX: 315/451-4760 All responses will be handled confidentially. EEO/AA